The N8000 cannot be charged, and the N4000 cannot be charged

Hello: According to your description, it is recommended that you try the following:

1.Shutdown charging test.

2.Replace the charging position to rule out intermittent contact caused by poor contact with the socket.

3.If conditions permit, replace the spare charger for testing. Or send it for repair and testing.

4.When the device is turned on and charged, if the tablet is equipped with a third-party plug-in such as a charging doctor, it is recommended to test it after uninstalling it.

5.Check whether there are foreign objects in the tablet charging interface, such as liquid ingress, debris that causes poor contact between the tablet charging interface and the charger, if this situation is recommended to be repaired as soon as possible.

You can try to use up the battery completely, then remove the battery, press the power button repeatedly, discharge the phone, and try again.

1. Cause analysis:

1. The battery is damaged. 2. System failure. 3. Charger reasons or poor contact.

Second, the solution:

1. Change his trust to lose his charger, or try to slip the data cable, or clean the charging port.

2. Boot into recover mode, select advancsd advanced mode, select wipe battery, and clear battery traces.

3. Restore the factory settings to see if it is the system reason.

4. If the battery is damaged, it can only be sent to the repair town for replacement.

If it is a long-term product, most of the electric board is not good, it has a lifespan, and it needs to be replaced.

1. Cause analysis:

1. The battery is damaged. 2. System failure. 3. Charger reasons or poor contact.

Second, the solution:

1. Try to change to another charger or data cable, or clean the charging port.

2. Boot into recover mode, select advancsd advanced mode, select wipe battery, and clear battery traces.

3. Restore the factory settings to see if it is the system reason.

4. If the battery is damaged, it can only be sent for repair and replacement.

Hello dear Samsung users:

If your tablet does not charge properly, it is recommended that you:

1.Please remove the SD card and try to charge it again.

2.Use the original charger to connect to a home power supply to charge the attempt.

3.Try replacing the power outlet.

4.If you are using a cable to connect to your computer for charging, turn off your tablet and try to charge it again.

If the problem persists according to the above methods, please bring the purchase invoice, repair card and machine to the Samsung service center for inspection. Since the situation that cannot be charged may be caused by the battery, charging interface, charger and other reasons, in order to provide you with more targeted help, professional after-sales engineers are needed to help with post-testing and processing.

According to your description, because the power bank is produced by a third party, there is uncertainty in the performance, parameters, and stability, and there will be a situation where it cannot be charged after a period of use, and it is incompatible with the machine. At the same time, it is not recommended that you use a power bank, because long-term and long-term use will affect the service life of the mobile phone and battery. It is recommended that you try it out on the spot when you buy it.

Hello: I'm sorry, first of all, please confirm that you are using the original charger to connect the empty cover, if the service center is upgraded to which level of the system still cannot be restored, you need to go to the service center again by the engineer to further detect the code to confirm.

For service center inquiries, please click the link below.