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Generally, the express delivery is 1-3 days, first local pick-up - sent to the town - sent to the county - sent to the provincial capital.
Send to the provincial capital of the receiving office - or the city and county - town - arrange the delivery - ** notice - confirm the receipt.
Generally, the courier is picked up at the door, but it depends on where you are, my hometown is a small place.
I have to go to the town to pick up the parcel, and if I send the express delivery, my hometown will send all kinds of black, all of which start at 25 yuan.
You can check the ** number of their official website first, and then type the ** number of their official website.
He will automatically transfer you to a local site, and then you can report your full address.
They usually arrange pick-up within 2 hours, if it is after 8 o'clock in the evening, it is estimated that it will not work.
Generally, express delivery or they receive the province starts at ten yuan, and outside the province is twelve yuan, depending on the distance.
Sometimes if you send something bigger, he will calculate it by the cube if there is no weight, for example, if you have a quilt, wait, if you send it, then find the courier to get a business card, and call him directly next time.
He'll keep a record, you just have to report your approximate location and you'll be fine, and they'll arrange it.
But if you send an express delivery, you have to consider the other party's side to support those express delivery, and half of the express delivery is two to three days.
Otherwise, I have to go to the county or town to trouble, I just started to send express delivery and encountered such a thing.
Then record the order number, go to their official website to check the order number, and know that the express delivery has not arrived.
Half of the express delivery is three days, the province is about one or two days, and the holidays will be slow, three to five days.
If your tracking number is wrong, you call them ** to the official website to help you check, sometimes the tracking number is not displayed in time.
I used to work as a courier, but my range was not good, I didn't receive much, and there was no elevator on the fifth or sixth floor of the old house.
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You can get the courier early, because they lost it.
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Legal analysis: The courier company is required to give a reasonable explanation and supplemented by evidence, otherwise it can claim compensation for the actual value of the item and return the postage. If the express is lost, compensation shall be made in accordance with the agreement of the express contract (see the back of the express delivery note).
If there is no agreement in the contract or the agreement is not clear, the provisions of the Civil Code on the contract of carriage shall be applied to compensate the sender for the loss of the actual value of the goods.
1.When the express delivery is lost, damaged or short, the express delivery and letter that have not been purchased at the insured price will be compensated according to 2 times the service cost of this service, and the parcel will be compensated according to the value of the loss of the goods bought, but not more than 5 times the service cost. If it is other losses or indirect losses, the courier company will not compensate.
2.For the insured faster than the usual express express, according to the insured amount of two percent of the insurance fee to charge, when the express is lost, should be compensated according to the amount of **. The maximum compensation for an insured express is 10,000 yuan.
3.If something bought online is lost during express transportation, it is relatively simple to deal with, directly find the online seller to explain the situation, and the seller will deal with it, or reissue a piece. Or a direct refund.
If the seller does not deal with it or is not satisfied with the way it is handled, if it is ineffective to communicate multiple times, you can directly ask the official of the online shopping platform to deal with it.
4..If it is a courier sent by yourself, it will be a little complicated to deal with, first of all, you must take the courier number when you mail something and the certificate at that time to go to the local courier point for claim processing. If you are not satisfied with the processing results of the express point, you can directly call the customer service of the express company for a direct complaint.
If you are not satisfied with the courier company's handling or the courier company does not follow the method of negotiation, you can directly request judicial intervention in the investigation.
Legal basis: Article 833 of the Civil Code of the People's Republic of China If the parties have agreed on the amount of compensation for damage or loss of goods, such agreement shall be followed; If there is no agreement or the agreement is not clear, and it cannot be determined in accordance with the provisions of Article 510 of this Law, it shall be calculated according to the market ** of the place where the goods arrive at the time of delivery or should be delivered. Where laws and administrative regulations have other provisions on the method of calculating the amount of compensation and the limit of compensation, follow those provisions.
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Legal analysis: 1. If the insured mail is lost or completely damaged, compensation shall be made according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail.
2. If the uninsured receipt mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged.
Legal basis: Postal Law of the People's Republic of China
Article 45 The provisions of this chapter shall apply to the compensation for the loss of mail and remittance within the scope of the universal postal service. The provisions of the relevant civil law shall apply to the compensation for the loss of mail items outside the scope of the universal postal service. The loss of mail refers to the loss, damage or lack of contents.
Article 46 Postal enterprises shall not be liable for the loss of ordinary mail. However, postal enterprises are exempt from the loss of ordinary mail due to intentional or gross negligence.
Article 47 Postal enterprises shall compensate for the loss of mail in accordance with the following provisions:
1) If the insured receipt mail is lost or completely damaged, compensation shall be made according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail.
2) If the uninsured mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum amount of compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged.
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Here's how to fix it:
1. You need to take the initiative to contact the courier company to inform the importance of the item, and then let the courier company investigate each link in detail and strive to find the lost item;
2. If the item is very valuable, it is recommended to call the police, please assist in finding it;
3. If it is confirmed that the loss is confirmed, the uninsured items can also seek compensation, and according to the regulations of each express company, it is necessary to compensate about 3 to 5 times of the freight;
4. In terms of compensation, because there is no insured price for sending express delivery, there is an exemption clause behind the express delivery order, and according to the legal basis, it can only compensate several times the freight, and at most it cannot exceed 10 times.
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Here's how to fix it:
1. You need to take the initiative to contact the courier company to inform the importance of the item, and then let the courier company check each empty link in detail and strive to find the lost item; Code blind.
2. If the items are very valuable, it is recommended to call the police, please help find them;
3. If it is confirmed that the loss is confirmed, the uninsured items can also seek compensation, and according to the regulations of each express company, it is necessary to compensate about 3 to 5 times of the freight;
4. In terms of compensation, because there is no insured price for sending express delivery, there is an exemption clause behind the express order, and according to the legal basis, it can only compensate several times of the freight, and cannot exceed 10 times at most.
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If the courier is lost, does the courier company have insurance.
Yes If the courier is lost, the courier company needs to bear the liability for compensation. Measures for the Administration of the Express Delivery Market Article 20 In the process of express delivery services, if the express mail (mail) is delayed, lost, damaged and the internal parts are inconsistent, the enterprise engaged in the express delivery business shall compensate according to law in accordance with the agreement with the user. If there is no agreement between the enterprise and the user on the compensation matters, the compensation shall be made according to the insured amount for the purchase of the insured express mail (mail).
For express mail (mail) that has not been purchased, compensation shall be made in accordance with the Postal Law of the People's Republic of China, the Civil Code of the People's Republic of China and other relevant laws. ”
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In the event of loss or damage of the uninsured shipment, the shipper shall bear the burden of proof for the actual value of the goods to be delivered, and if the actual value of the goods can be proved, Cong Sun shall compensate according to the actual value. If no evidence can be adduced, compensation for the seepage chain shall be made in accordance with the contract.
The claim settlement part of SF's terms and conditions has clearly shown that if the consignment is lost due to SF's direct reasons during transportation, it can provide consumers with compensation. However, it is worth noting that SF Express has two standards for claims: insured and uninsured. In the event of loss of the uninsured courier, SF Express will claim up to 7 times the freight depending on the value of the consignment does not exceed 1,000 yuan.
Legal basis. In accordance with the relevant provisions of the "Rules for the Handling of Domestic Express Mail", if the uninsured mail is lost or damaged, it shall be compensated according to the actual loss, but the maximum compensation amount shall not exceed 3 times of the postage. However, the restriction of no more than 3 times the postage is only applicable to the scope of postal universal service business, and does not apply to express compensation.
That is to say, the amount of compensation for the uninsured price of the express is not subject to the limit of 3 times the postage.
For express mail that has not purchased insurance, compensation can be made in accordance with the "Postal Law of the People's Republic of China", "Contract Law of the People's Republic of China" and other relevant laws and regulations. Therefore, the loss of the uninsured courier can be compensated in accordance with the provisions of the Contract Law. Therefore, if the consumer has evidence to prove the value of the goods posted, he should be compensated for the original price even if he did not purchase the insured value.
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