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If you are using a Huawei phone and the touch screen is out of order, you can troubleshoot it by following the following steps:
1.If the ambient temperature of your phone is too low, the touch screen may malfunction, which is affected by the physical characteristics of the screen device itself, and it is recommended that you try to keep your phone at an ambient temperature of 0 -35.
2.If the problem persists, we recommend that you bring your phone to a Huawei Customer Service Center with your proof of purchase.
If you haven't backed up your data before, you're at risk of data loss when you detect it.
Customer Service Center.
Make an appointment for service. Boarding service.
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1. Restart your phone.
The system of the old phone is inside the phone, which is very different from the current smartphone, but one of the biggest differences between the old phone and the smartphone is that the smartphone will freeze.
If the smartphone's touch panel is found to be out of order, the touch panel is not necessarily damaged. The phone may be dead. Press the power off button for 3 5 seconds, the smartphone will automatically power off, and the touch screen will automatically recover when the power is turned on.
Second, the dust problem.
This kind of problem is very rare, and as mentioned above, there are various kinds of touch panels on mobile phones, and they also have different sensitivities. Stains and dust on the phone screen can affect the sensitivity of the phone's touch screen. If the dirty thing is large, the touch operation on the touch panel will not be able to be carried out, and the touch panel of the mobile phone will not work properly.
If the phone screen has not been cleaned for a long time, the touch screen may return to normal after removing the dust.
3. Traversal issues.
If the mobile phone has been dropped and injured before the touch screen has a problem, it is possible that the mobile phone has been dropped and injured and the touch screen cable is not in good contact. Although the internal parts of the mobile phone are relatively compactly installed, and there are no internal injuries on the appearance of the mobile phone, there is still a probability that the cable will be loose due to falls and vibrations.
If you restart the phone, or clean up the dust of the phone, the touch screen of the mobile phone still does not work, you can only ask after-sales service to help repair it.
Reasons why the phone screen touch does not respond:
1. If there is static electricity on the mobile phone screen: the touch screen may fail due to static electricity on the mobile phone screen.
Solution: The screen of the mobile phone needs to be cleaned. Just gently wipe the entire picture with your hand.
2. Conflicting or incompatible software in the mobile phone: The response of the mobile phone may be delayed due to software conflict or incompatibility.
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I think there are several reasons for the complete failure of the mobile phone screen. The first is that the memory space of your mobile phone is too small, which is what we need to delete some software that we don't need, and secondly, there are some problems with the mobile phone that need us to go to the mobile phone after-sales center to deal with it.
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Go to the after-sales service department for maintenance, and the screen will be changed under normal circumstances.
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The phone should reboot and the screen will return to its natural nature.
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How to deal with the insensitive screen of vivo mobile phone:
1. Confirm the ambient temperature.
If the ambient temperature of the mobile phone is too low, it may affect the touch screen effect, it is recommended to keep the mobile phone at 0 35 ambient temperature.
2. Mistakenly turn on the talkback mode in barrier-free.
If you enable the talkback mode, the touch mode will change, and a green frame will be displayed on the screen when touched. You can press and hold the volume up button + down button for 3 seconds at the same time to exit the talkback mode, or double click Settings - double click More Settings - Swipe to Accessibility with two fingers - Double click Accessibility - Double click to close Talkback.
3. One-click acceleration to clear background programs.
If there are too many background programs, or there are abnormal programs in the background that may affect the touch screen effect, it is recommended that you speed up or clean up background programs with one click before trying again.
Note: Please check if it is installed"One-click lock screen"class applications, some third-party"One-click lock screen"The software will conflict with the lock screen that comes with the system, resulting in random jumps, such as jumping to the lock screen, etc., it is recommended to uninstall the third party"One-click lock screen"and other types of software.
4. Whether there is liquid or stain on the finger or screen.
Liquid or stains on your fingers or screen will affect the sensitivity of the touchscreen, so it is recommended to clean it with a clean, dry cloth before trying again.
5. Check the film.
If you use a non-original film, it may affect the touch screen effect, so we recommend that you remove the film or go to the customer service center to reapply the film.
6. Replace the standard charger or data cable.
If you use a charger that does not come as standard, it may affect the phone's touch screen function while charging, so it is recommended that you use the standard charger and cable for charging.
7. Restart your phone.
Please restart your phone or force restart your phone to see if it returns to normal.
Force Restart Method:
Models released before September 2017 (models before x20): Press and hold"Power button"More than 12 seconds.
Models released after September 2017 and new models released later (x20 and later): Press and hold at the same time"Power button"+"Volume down key"More than 10 seconds.
NEX 3 NEX 3S: Press and hold the top round button for more than 10 seconds.
8. Upgrade the system version.
The new version improves compatibility and stability, and can be viewed by upgrading the system.
9. Check whether it is a single software or all software in a fixed area The touch screen is not sensitive.
A single software is not sensitive to touch in this area: it is generally a reason for software incompatibility, it is recommended to go to the app store to upgrade the software, and at the same time feedback to the software customer service.
All software in the same position touch is not sensitive: it may be that the screen is malfunctioning, please bring the purchase voucher and mobile phone to the vivo customer service center for detection, customer service center address: enter the vivo official website vivo**app--my-service outlets or vivo official website web version--scroll bottom--service support--service outlets query--select provinces and cities to query the customer service center address.
It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.
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If you are using a Huawei phone and the touch screen is out of order, you can troubleshoot it by following the following steps:
1. If your phone screen is dirty or has water stains, it may affect the screen touch sensitivity. It is recommended that you try it after wiping the screen clean;
2. If the screen has a film, it may be due to the protective film being too thick, which affects the touch sensitivity of the screen. We recommend that you replace a thinner third-party protective film or go to a Huawei Customer Service Center to replace an official protective film.
3. If your device is in normal use, the click of a part or the entire screen suddenly does not respond or freezes, please press the power button and the volume up button at the same time to start the screen recording function, and then click the screen operation, if there is a white point on the screen with the finger moves, it means that the touch screen is working normally;
4. If the screen is unresponsive, please press and hold the "power button" for more than 10s, and try to force restart the device, and the failure does not recur, then the phenomenon is not a touch screen problem.
If the above methods still do not solve your problem, we recommend that you back up your important data in advance (QQ, WeChat and other third-party applications need to be backed up separately), and bring your phone, standard charger, data cable, and relevant purchase vouchers to a nearby Huawei customer service center for testing.
Make an appointment for service. Boarding service.
Repair Spare Parts**.
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The failure of the mobile phone screen may be caused by poor contact between the screen and the inside, you can find a repair of the phone to make the screen and the internal contact good, and it may also be caused by the aging of the mobile phone for a long time.
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1. The phone is overheating. Whether you need to use your mobile phone for a long time for work, or use your mobile phone for a long time for entertainment, or if you leave your mobile phone outdoors for too long, the mobile phone will be particularly hot because of the long-term operation, and the overheating of the mobile phone will not only damage the battery, but also greatly reduce the sensitivity of the mobile phone screen.
2. Static electricity problems. When the general mobile phone is in use, we will paste a tempered film, the reason for this is that we can avoid accidentally dropping and breaking the screen of the mobile phone, especially the inner screen of the mobile phone. However, the tempered film is also good and bad, if the quality of the tempered film is not good, it is easy to produce static electricity, which will have an impact on the touch of the mobile phone screen, causing the problem of screen failure.
3. There is liquid on your hands. Many friends like to take their mobile phones with them when they are cooking or washing clothes, generally cooking or washing clothes, and generally chasing dramas, and at this time, if there is water or oil on their hands, when they touch the screen of the mobile phone, the mobile phone screen will not work or fail.
4. The charging voltage is not fixed. After using the mobile phone for a period of time, whether it is because the charger itself is broken, or accidentally lost, many people will choose some non-original and relatively cheap chargers to charge the mobile phone, and at this time, if the mobile phone is not charged with a fixed voltage, the screen of the mobile phone will appear here and elsewhere but there is a response or no use.
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If the mobile phone screen is completely out of order, you can press and hold the power button to restart it, and if it doesn't work, it will be sent for repair.
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The mobile phone screen is completely out of order, hurry up and go to the mobile phone shop to repair it, because you don't know what the reason is upside down, it is better to go to a professional repair shop to repair.
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Today's smartphones are designed with large screens and touch screens, and once the screen fails, the phone is like a "brick", and nothing can be done. Then why does the mobile phone have a screen failure, today Xunwei Quick Repair will talk to you about the causes of mobile phone touch failure and how to deal with it. The main reason for the screen failure of the mobile phone is...
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You can go to the relevant location to continue the search, giving you a simpler and clearer way to show it.
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If the phone fails, it should be dead. Just a short time. If it's not good, you have to go to after-sales service.
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