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Hello dear Samsung users:
Based on your description, it is recommended that you do the following:
1.If possible, replace the spare battery. Test whether it is an automatic shutdown caused by poor battery performance.
2.Remove the battery and clean the metal contacts of the battery and the battery of the mobile phone with an eraser. Eliminate automatic shutdown caused by poor contact caused by oxide layer in the metal contacts of the battery.
3.Back up your phone's data (**thin, SMS, multi**data, etc.), try to restore your phone to factory settings, and preliminarily rule out system problems caused by installing third-party plug-ins.
It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.
Comments, suggestions, complaints, please click:
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Tragedy, the same problem with mine!
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(2) After completing the previous one, operate the mobile phone to enter the Samsung wire brush mode: turn off completely, then press the volume down key + home button + power button, and release it when the screen appears, and if the operation is correct, a warning will appear!!interface and then press the volume up key to appear downloading.
This brings you to coal digging mode, as shown below (detailed tutorial in the packet).
3) After everything is selected, click Start to start flashing, after brushing, the word "pass" will be displayed on it, which means that the flashing is successful.
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Hello and welcome to the Samsung Digital Services platform.
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It may be that the mobile phone battery is broken, or out of power, it is recommended to change a battery to try, if the mobile phone battery is not broken, it may be caused by some software of the mobile phone, it is recommended to double clear the mobile phone, and there may be a problem with the operating system file, if the mobile phone warranty period has not expired, it is recommended that you take it to the nearest Samsung mobile phone after-sales service center by the engineer to help you solve it, if the warranty period has passed, brush the mobile phone system on the computer, commonly known as flashing.
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If the phone turns off automatically, it is recommended that you:1To check whether the battery level of the mobile phone is low, it is recommended to connect the original data cable to charge it for a period of time.
2.If it doesn't work, check whether the phone can be used normally after it is turned on. Some mobile phones support the automatic power on and off function, it is recommended to turn it off and try:
Settings - Backup & Reset - Auto On & Off - Auto Off - Off. 3.If it doesn't work, it is recommended to back up the data in your phone (contacts, **, messages, etc.), and factory reset your phone to see if the same problem occurs.
4.If the phone battery is removable, try replacing it with another original battery to rule out whether it is a battery problem. If the problem persists after the above operation or the mobile phone cannot be used normally after turning on, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.
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Reason 1: The phone battery is depleted and it shuts down.
Solution: At this time, it may not be possible to charge it directly by plugging it into the mobile phone, and you need to use a universal charge and deduct the battery to charge.
Reason 2: The mobile phone battery is virtual (the battery is damaged), the so-called virtual power is that it is still charged on the mobile phone, but in fact, there is no power in the battery, so many times it turns off when there is one or two squares left.
Solution: Replace a new original battery or a good domestic brand battery.
Reason 3: The mobile phone battery is not in good contact with the metal contact point of the mobile phone, or the back cover is too loose.
Solution: Wipe the metal contact points and put some sponge or something behind it.
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Generally speaking, it is a system problem or a battery problem, it is possible that the battery has been dropped, try to change it, and you can also use the original one.
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My Samsung 5830 has been used for a year It was also this problem before You can open the back cover and pull down the battery with your hand to see if the phone is turned off Most mobile phones have this problem After a long time, it is a little loose I pad a piece of transparent glue.
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I hope it can help you and I wish you a happy life!
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Yes, software conflicts can be flashed.
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Go and swipe to the machine. Or ask customer service.
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Hello: According to your description, it is recommended that you try the following steps:
1. Observe after taking out the SIM card or SD card (rule out the problem caused by the SIM card or SD card) 2. Uninstall the third-party software that has been installed recently** (third-party software compatibility) 3. Try to update the version of the mobile phone.
4. Restore factory settings after backing up important data of the mobile phone: Settings - Account Hidden Accounts - Reset - Restore Factory Settings (Eliminate the problem of software stove light and boring).
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1.Take out the battery, use a rubber or cotton cloth to clean the battery contacts and the mobile phone battery interface, reinstall and turn on the phone to check whether this phenomenon occurs, and pay attention to the appearance of the battery.
2.There may be a compatibility issue with the SIM card or memory card, so it is recommended to remove the SIM card and memory card to try.
3.Conditionally replace a battery that is sure to be good and try it.
4.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
5.If the noise cover is still faulty, it is recommended to bring the mobile phone three packs of vouchers and send the mobile phone to the nearest Samsung service center for testing and maintenance.
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It's estimated to be a battery problem.,Try changing the battery.,My S4 bought it in Hong Kong.,The first time I used Samsung,It feels very good.,I didn't encounter such and such a problem as said on the Internet.,Maybe it's the genuine reason.,Buy a mobile phone or buy it in Hong Kong.,There are too many profiteers in the mainland who sell fakes,,,Many systems of mobile phones sold in the mainland have shrunk,
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Hello: according to your description.
2.Change the SIM card to test and rule out automatic restart caused by poor SIM card performance.
3.Check to see if your phone has the latest third-party software installed, which is caused by incompatibility.
4.Back up your phone's data (**thin, SMS, multi**data, etc.), and try to restore your phone to factory settings (Settings - Account Tab - Reset - Factory Reset).
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