Why can t some Lenovo A288T wireless connections?

Hello. According to your description, if there is wifi that can be connected, it means that the mobile phone system and hardware of the mobile phone are functioning normally, and individual wifi cannot be connected, please try it as follows:

1. Password correctness: In most cases, it is caused by the failure of password verification, it is recommended that you try to confirm whether it is caused by the wrong wireless password input, you can verify it by modifying the encryption method or canceling the encryption;

2. Wireless network signal: When the wireless signal signal is weak, it may lead to the inability to connect normally or the application cannot be connected to the network normally, it is recommended to move the mobile device to the wireless network signal is strong to try;

3. Abnormal wireless network parameters: In order to avoid abnormal wireless network parameters such as DNS, it is recommended that you try to set the wireless network as static IP allocation, and the static IP setting menu of the product is as follows: It is recommended that you enter the main menu - Settings - wireless network settings - WLAN (open), click "WLAN settings", enter the wireless hotspot interface, click the menu key - advanced - static IP, the specific parameters can refer to the IP parameters queried on the computer, Click "Connect" and try it for reference.

4. If the above suggestions still cannot be improved, it is not excluded that the compatibility between the routing equipment and the product is caused, and it is recommended that you replace the wireless network or routing equipment for use;

Please understand and try the above.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

There is a wireless switch. You're not going to close it, are you?

Hello. We apologize for the inconvenience.

If you have other wireless networks nearby, please try to compare:

a. Other networks can be connected normally, you can judge that the mobile phone system and hardware function are normal, please try as follows:

1. Password correctness: In most cases, it is caused by the failure of password verification, it is recommended that you try to confirm whether it is caused by the wrong wireless password input, you can verify it by modifying the encryption method or canceling the encryption;

2. Wireless network signal: When the wireless signal signal is weak, it may lead to the inability to connect normally or the application cannot be connected to the network normally, it is recommended to move the mobile device to the wireless network signal is strong to try;

3. Caused by abnormal wireless network parameters: In order to avoid abnormal connection due to abnormal wireless network parameters such as DNS, it is recommended that you try to set the wireless network as static IP allocation, and the static IP setting menu of the product is as follows: system settings--- WLAN settings--- click the setting key, and use static IP in advanced ---, please refer to it.

4. If the above suggestions still cannot be improved, it is not excluded that the compatibility between the routing equipment and the product is caused, and it is recommended that you replace the wireless network or routing equipment for use;

b. If other networks cannot be connected normally, it may be caused by abnormal system or hardware functions

1. Please back up the fuselage data and try to restore factory settings;

2. If it still cannot be improved after recovery, please take the time to go to the local maintenance site to test and process the system and hardware.

If the conditions are limited and you cannot compare with other wireless networks, it is recommended that you conduct a simple investigation based on the above suggestions, and if it cannot be improved, please send it to the repair site in time.

Lenovo Authorized Repair Site Query:

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (

Consult to find out.

One is to see if the route has been filtered by physical address, and the other is to set the DNS in the local connection, and use manual settings instead, just use this.

Make sure your routes are configured correctly.

Hello, it is recommended that you enter the router settings interface, wireless settings, reset the wireless of the router, and the SSID of the wireless router does not appear in Chinese characters, you can also change the working mode and channel of the router, after the setting is completed, restart the router and connect it again for testing;

If there is a problem with the router settings, it may be a problem with IP allocation, read the manual to see.

We apologize for any inconvenience this may cause and affect your use.

To connect the device to WIFI operation, please refer to: enter the system settings - WLAN (open), enter the WiFi settings to find the name of the wireless hotspot set, click to connect to the network - enter the password - connect to access;

If the WLAN switch cannot be turned on properly, the system may be abnormal. Here it is recommended that you back up your contacts, text messages and other data, and then restore the factory settings to try to solve the problem.

If the problem still cannot be effectively solved, it is recommended that you go to your local Lenovo authorized repair station for engineers to repair and test.

Lenovo Authorized Repair Site Query:

Go and return it, mine is the same, I bought it today, and when I got home, the wifi will be a symptom with you, obviously bad, and I will return it tomorrow.