What is KPI management and what is KPI

Key Performance Indicators.

The abbreviation is a goal-based quantitative management index that measures the performance of the process by setting, sampling, calculating and analyzing the key parameters of the input and output of a process within the organization, and is a tool to decompose the strategic goals of the enterprise into operational long-term goals, and is the performance management of the enterprise.

The foundation of the system.

At present, KPI is mostly used in the employee appraisal part of human resources, and it is a performance appraisal method that is widely valued in modern enterprises. If set properly, KPIs can enable department heads to clarify the main responsibilities of the department, and on this basis, clarify the performance measurement indicators of department personnel, so that performance appraisal can be based on quantification. Establish a clear and feasible KPI indicator system.

It is the key to good performance management. However, in practice, it is very challenging to set up metrics properly.

The KPI method is in line with an important management principle - the "28 principle" in the value creation process of an enterprise"20/80"The law of 20% of the backbone personnel creates 80% of the value of the enterprise; And in every employee"Twenty-eight principle.

The same applies to 80% of work tasks that are done by 20% of key behaviors. Therefore, it is important to capture, analyse and measure the key 20 per cent of the key behaviours so that the focus of performance evaluation can be captured.

The KPI is KeyPerformance

Indication, the abbreviation of key performance indicators, is a kind of objective quantitative management index to measure process performance by setting, sampling, calculating and analyzing the key parameters of the input and output of a process within the organization, and is a tool to decompose the strategic objectives of the enterprise into operational long-term goals, and is the basis of the enterprise performance management system.

At present, KPI is mostly used in the employee appraisal part of human resources, and it is a performance appraisal method that is widely valued in modern enterprises. If set properly, KPIs can enable department heads to clarify the main responsibilities of the department, and on this basis, clarify the performance measurement indicators of department personnel, so that performance appraisal can be based on quantification. Establishing a clear and feasible KPI indicator system is the key to good performance management.

However, in practice, it is very challenging to set up metrics properly.

The KPI method is in line with an important management principle - the "28 principle" in the value creation process of an enterprise"20/80"The law of 20% of the backbone personnel creates 80% of the value of the enterprise; And in every employee"Twenty-eight principle. "The same applies to 80% of work tasks that are done by 20% of key behaviors. Therefore, it is important to capture, analyse and measure the key 20 per cent of the key behaviours so that the focus of performance evaluation can be captured.

You look at the KPIs of my department:"

Our company has high quality employees and good management foundation. After the whole company is KPIized, each level of leadership can judge how the company is operating from the KPI data, and where it needs to be supported or remedied, so as to form a set of monitoring and management system. Our assessment method is:

At the beginning of the assessment, the KPI value set by mutual agreement between the superiors and subordinates is compared with the value calculated according to the facts during the assessment period. When the score comes out, the department also has to explain why the score has increased or decreased. ”

Mr. Jiang commented on their "quantitative objective management".

Each KPI can be taken out separately for the operation you mentioned, which can be objective management. However, there are more than a dozen indicators in this department, and the data reporting period of each indicator is different, and it is a measure of various aspects of an organization's business performance. It reflects basic management data, such as rationalization suggestions, QCC achievements, ISO audits, employee qualification compliance ratio, employee learning, etc., which can be said to be the process indicators of organizational operations.

If there is no specific and complete work task to manage, promote and control, it is not strictly target management. Because it is often the result of multi-faceted and decentralized work, it does not achieve the purpose of targeted motivation for specific workers, and does not reach the extent that real target management requires them to participate in KPI management and be responsible.

The KPI itself is decomposed according to the needs of organizational development, and does not completely correspond to the work task, so its assessment is also calculated after assigning weights to many indicators. In this way, for a given indicator, the element of objective management is very small. I think that an organization or a person should not adopt too many objectives of objective management in a certain period of time, preferably about 3, otherwise you will not be able to operate completely according to the meaning of objective management, and even if you do, it will not have good results.

Mr. Jiang, can you give an example to be clear, I don't understand it. Don asked.

For example, if you set three KPIs for a sales job: revenue, profit, and payment. According to the target management, this sales may be a complete work task, every action you take has an impact on the 3 KPI result values, and finally form the 3 KPI results of the assessment period, which is the result value of a target management work. However, according to the KPI system, it is to observe the independent changes of the three indicators, if it is objective management, that is, 3 responsible persons, or one person in charge, manage 3 KPIs, carry out 3 objective management, but use the same measures in management, which is meaningless.

But if the three KPIs are not related to each other, or if I only focus on a single KPI to manage it, I may be working in a management by objectives approach. ”

Hello friends, KPI (Key Performance Indicator) is the English abbreviation of Key Performance Indicator. It is a measure of the achievement of business or personal goals, and is usually a set of indicators that can be tracked, measured, and analyzed through quantitative or qualitative assessments. KPIs can be used to evaluate the performance of an organization, team, or individual, and are often associated with a specific business goal, strategic goal, or objective.

Secondly, the teacher will expand for you. KPIs are often developed based on predetermined criteria that can vary depending on the requirements of a specific objective. For example, in sales and marketing, KPIs usually involve indicators such as sales, customer satisfaction, and channel efficiency.

In the production and manufacturing process, KPIs can include production cycle, production efficiency, quality control and other indicators. By setting KPIs, management teams can better understand how the business is performing and take timely action to optimize business processes and enhance performance.

KPI is the abbreviation of Key Performance Indicator, that is, Key Performance Indicator, which usually refers to a defined system of indicators that can measure and evaluate the performance of an enterprise or organization. KPIs are often used to establish corporate goals and business processes to monitor and evaluate employee performance and business outcomes, which in turn drives the development and growth of a company or organization. According to the different goals of the enterprise or organization and the characteristics of the industry, different KPI indicators can be formulated.

For example, sales performance, revenue growth rate, profit margin, customer satisfaction, employee satisfaction, etc. can all be used as KPI indicators for enterprises.

KPI (Key Performance Indicators) is a quantitative indicator, which can evaluate and review the company's operation and performance, and is an important reference for measuring the achievement and development of the enterprise, as well as guiding decision-making. KPIs can help companies measure the performance of their embedded sub-divisions, which can be used to measure the success of the company's strategy development and implementation, and can also guide the company to make more accurate arrangements for future development direction and execution strategy. KPIs can be customized as indicators for the daily operation and management of enterprises according to the company's strategy and the need to achieve goals.

<> hello friends, KPIs are "key performance indicators". It is a quantitative indicator used to measure the performance of an organization, team, or individual in a specific area. KPIs are linked to goal setting and performance reviews to help organizations or individuals understand if they are performing at the expected level.

KPIs can be quantitative, such as sales, productivity, etc., or qualitative, such as customer satisfaction, employee satisfaction, etc. <>

By setting and tracking KPIs, organizations or individuals can better understand their performance and take the necessary steps to improve and optimize their performance. KPIs can also help managers better understand the performance of employees for effective performance management and motivation. <>

Hello, I am glad to answer for you, KPI (Key Performance Indicators) is the English abbreviation of Key Performance Indicators, which are the key indicators used by enterprises to measure business performance and achieve goals. KPI is an indicator that can reflect the company's strategic objectives, core competitiveness and key business process performance. In business management, KPIS is used to monitor and evaluate the success or failure of a specific business activity or workflow to ensure that the actions of the business or team are aligned with the established strategic direction.

To maximize the impact of strategic business outcomes, companies need to track and monitor these KPIs. These KPIS support the company's strategy and help the team focus on what's important. A typical KPI example is "target new customers per month".

Metrics measure whether the success of an organization's day-to-day business activities supports the achievement of KPIS

(null)KPIs in performance management refer to ( ).

a.Critical success factors.

b.Key performance indicator.

c.Key knowledge skills.

d.Key financial indicators.

See the answer explained[Answer].b[Analysis].This question examines key performance indicators. KPIs in performance management refer to key performance indicators.

KPI stands for Key Performance Indicator and is an abbreviation for Key Performance Indicator.

KPI is usually used in enterprise management, which represents an indicator, which is often the proof of the completion and measurement of employee performance required by the department head, and is a tool to decompose the strategic goals of the enterprise into actionable work objectives, and is the basis of enterprise performance management.

For example, the marketing department of a company requires each employee to complete 300 sales in a month, the marketing department requires employees to complete 10 market analysis plans by the end of the month, and so on.