Lenovo A798T, but after I shut down and turned it on again, UC Browser prompted to deactivate. What

Dear Lenovo users, hello!

We apologize for the inconvenience caused to your device.

According to the description, the program stops running, which is the way the Android system is designed to avoid the crash of the whole system when the program is slow or the program is abnormal, and it is normal to appear once in a while.

If it occurs frequently, we recommend that you try the following:

1. It may be due to the abnormal UC program data. It is recommended that you try to go to the "System Settings - Application - Already" of your phone, find the UC program, click to enter "Clear Data" or change to another version of UC browser to observe and use.

2. It may be caused by the conflict and interference of some third-party software, it is recommended that you try to uninstall the recently installed suspicious software, or back up the important data of the body (contacts, text messages, etc.), and then restore the factory settings of the device to see if it can be improved.

3. If the system files are damaged after rooting, you need to re-flash the computer to restore the use of the system. There is a great risk in flashing, we recommend that you take the time to go to your local Lenovo after-sales service center and let the engineer help detect and solve it.

Hello, it's a pleasure to serve you!

What version of browser are you using? It is recommended that you try to uninstall this version by clicking on the official website**.

If you still have questions, please continue to give us feedback, and we will follow up with you as soon as possible.

Software Conflicts Reinstall it just fine.

If you start it again, it's not a big deal, software problems, mobile phone problems are possible.

Dear Lenovo users, hello!

1. If there is an abnormality in UC browser, you can uninstall the software and try to reinstall it.

Did you move the browser to the memory card, you installed it in the internal storage of the phone to try it. Mine used to be like that.

If the program icon is missing from the device menu, please perform a simple troubleshooting by following the following suggestions:

1. Please go to System Settings - Applications - All to find out whether the missing program is installed in the fuselage normally, if you can't see this software in the application list, it can prove that the program has been uninstalled, it is recommended to reinstall it;

2. Please check whether it is hidden through the Le Desktop program, the menu path is as follows: enter the application list - click the menu key - icon hidden;

3. The default storage location has been changed, resulting in the loss of the program, it is recommended that you reinstall and observe;

If the above operations still cannot be improved, it is recommended that you back up the fuselage data for factory restoration operation observation, if the problem still exists, please take the time to Lenovo site for specific detection and processing.

Officially authorized repair site inquiry:

Mine also often becomes the old version that comes with the machine.,I guess there's a bug in the firmware.

Hello. We apologize for the inconvenience.

1. Go to Settings - System Settings - Applications - All to find the corresponding browser program, click Clear Data and compare the use;

2. After uninstalling UC Browser, reinstall or replace the version of UC Browser, try to compare;

3. After uninstalling UC Browser and using the program that comes with it, it cannot be ruled out that it is caused by compatibility problems between the program and your device;

4. Back up your mobile phone information and restore the factory settings, it is not excluded that it is caused by an abnormality in your mobile phone system;

If none of the above can improve your problem, it is recommended that you take the time to go to your local Lenovo authorized repair site for inspection and repair.

Lenovo Authorized Repair Site Query:

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

If you have other questions in the follow-up use process, you are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

Your situation may be due to compatibility issues between this version of UC Browser and the system, or the use of an unofficial UC Browser.

Here it is recommended that you find the app through System Settings - Applications - all, uninstall the update or reinstall the app after uninstalling, here it is recommended that you go through the Lenovo Store.

If the glitch persists, we recommend that you try a factory reset, which you can find through System Settings - Backup & Reset. Since restoring factory settings will erase the original data information, it is recommended that you make a backup first, you can use Le Sync for cloud synchronization or you can back up data on the computer through Le Assistant, you can visit the official Le Sync**.

Hele assistant official**.

Dear Lenovo users, hello!

Hello, we apologize for the inconvenience.

In the process of using the mobile phone, there is a crash, you try to confirm and operate

1. Third-party software is not compatible, try after uninstalling related programs (especially if it always crashes after opening and running some software);

2. There are too many background programs that cause the current program to have insufficient resources to cause a crash, and you can use it after closing some unimportant background programs, or optimize the use of the system through some optimization and cleaning software (such as Le'an Bird Stool, 360 Guard, LBE Security Master);

3. The system files are unstable, it is recommended that you try to back up the contacts, text messages and other data in the mobile phone, and then restore the factory settings of the mobile phone after the observation to make it use.

4. It may also be caused by abnormal internal wiring, virtual soldering of motherboard-related components, and abnormal (damaged), so it is recommended that you take the time to go to the local Lenovo after-sales service center for testing and solving.

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