What should I do if the black screen of the vivo phone can t be turned on, and the charging doesn t

The black screen of vivo mobile phone does not turn on, and the charging does not respondSolution:

The phone cannot be turned on when the battery is too discharged.

Over-discharging of the phone battery can cause the phone battery to freeze dead. It takes half an hour to an hour to activate. If this is the case with your phone. Let's honestly charge for half an hour.

Because the phone entered recovery mode by mistake, the phone could not be restarted or exited.

If it is caused by misoperation to enter recovery mode, you can try to press and hold the power button for ten seconds to restart the phone. If the problem still exists, it may be that the volume key circuit is abnormal, and it is recommended to bring the purchase invoice and warranty card to the customer service center for testing and processing.

The boot card cannot be turned on on the interface.

If the smartphone is stuck in the boot animation interface during use, it is recommended to try to press and hold the power button for 12 seconds to force it to shut down, and then restart the phone; If your problem cannot be solved, please bring the purchase invoice, warranty card and mobile phone to the nearest customer service center for testing and processing.

If the phone can be turned on normally after restarting, it is recommended to optimize the phone as follows:

1.Uninstall recently installed software to rule out software and system incompatibility;

2.If the system is unstable due to system abnormality or root, flash the system as soon as possible to repair it;

3.If the battery is weakened, it is recommended not to completely deplete the battery, and charge it in time if it is less than 20%.

4.The mobile phone is powered on and prompts "Enter RF test".

Generally, if the mobile phone prompts to enter the RF test mode, it is most likely that the headphone jack is gold and foreign objects or the circuit board is short-circuited by water.

Finally, the test battery can no longer be used, which is a pity.

1. Force restart your phone.

Try force restarting your phone to see if it resumes, and check if the power and volume buttons are stuck in the case.

Force Restart Method:

Models released before September 2017 (models before x20): Press and hold"Power button"More than 12 seconds.

Models released after September 2017 and new models released later (x20 and later): Press and hold at the same time"Power button"+"Volume down key"More than 10 seconds.

NEX 3 NEX 3S: Press and hold the top round button for more than 10 seconds.

2. Upgrade the system version.

Click Settings - System Upgrade interface to upgrade the phone to the latest version to view.

3. Reset all settings.

Go to Settings - System Administration - Backup & Reset - Restore all settings and follow the on-screen prompts.

Note: Restoring all settings will not delete any data or ** files, only all settings of the phone will be restored, and some third-party application accounts need to be re-logged in to confirm that it does not affect the use of the software before operating.

4. Service center testing.

If the above methods cannot be solved, it is recommended to back up the mobile phone data in advance, bring the mobile phone and purchase voucher to the vivo customer service center for testing, and enter the mobile phone vivo official website APP--Service--My Service--Service outlets to query the address of the nearest customer service center outlets and**.

Scenario 1: The screen does not turn on when the device is turned on, and the device does not vibrate or react.

Check whether the battery is sufficient, charge the device for more than half an hour, and try to turn it on again;

If the device gets stuck, dropped, or liquid ingress, please take the device to a service center for further service.

Scenario 2: When the power button is pressed to turn on or force restart (press and hold the power button and volume down button at the same time for more than 10 seconds), the device vibrates and the screen does not display.

If the device vibrates but the screen is still black, it is more likely that the screen is faulty, please bring the device to the service center for further maintenance.

Scenario 3: When the computer is turned on, the screen is displayed and cannot enter the desktop.

Force restart the device to try to resume use, operation method: Press and hold the power button and the volume down button at the same time for more than 10 seconds (NEX 3, NEX 3s press and hold the top circle button for more than 10 seconds).

Try to repair the system through the "System Repair Mode".

Operation: When the device is powered off or restarted, press and hold the Power button and Volume Up button 3 for 10 seconds before the screen turns on, until the screen displays the word fastboot and then release the button.

Press the volume down button to move the cursor to "Enter Recovery", press the power button to confirm the entry, until the screen displays the word recovery, and the device has entered recovery mode.

In the recovery mode interface, select "Install System Software", and then select "Update the latest version online", and repair the system according to the prompts.

If the above methods do not solve the problem, it is recommended to go to the nearest service center for help.