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The reason for the refund and how to deal with it.
1. Too much cache garbage.
Usually in the process of using the software, some junk files will be generated, and if you do not clean it up for a long time, the phone will become more and more stuck, and there will also be flashbacks.
Go to Settings Apps - All - Find the app in question and clear the data or cache. (Note: Clearing data will erase the app's personal settings, account information, etc.) )
2. There are too many running programs.
If you don't set it up, a lot of software will run on its own, and too many background programs on your phone will cause you to run out of memory, which will cause the app to crash. If there is a software crash, you can clean up the memory before trying again.
3. Mobile phone antivirus software.
Some mobile phone software is malicious**, will be blocked by anti-virus software and can not enter normally, should be through the green ** platform or use the software store to ** games with a high security factor.
Note: All three of the above causes can now be easily solved by cleaning up with security software. But you need to be careful when deleting some large files. )
4. Application version issues.
If the version of the application is low, the application software will be incompatible and cause a crash. If the version is too old, you can update to the new version.
For example, if there is a flashback in the new version, the application version is still being debugged, so there is no need to worry, and it will be fixed soon.
5. Internet speed problems.
Some software requires a stable network, using a 2G 3G network, which causes a greater possibility of flashback, so it is recommended to play in the case of WiFi.
6. Missing data packets.
Some large games require data packages to run. Therefore, you must install the data package before you can use it.
7. The system is incompatible.
Some software has certain requirements for the version, if the system version is too low, the software cannot be supported, so it will crash.
8. The resolution is not compatible.
Some software has certain requirements for the resolution of the mobile phone, if the resolution of the mobile phone is not compatible, some software is prone to flashbacks or other errors.
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The software can not be opened and flashback may be because the software is not the latest version of the system and software is incompatible, you can update the software to the latest version, the specific update method is as follows (take postal savings mobile banking as an example):
3. After that, enter the software page and click the update button.
4. After that, the software starts to update, wait for a while.
5. After the update is completed, you can see a blue dot under the software, so that the update is displayed.
PrecautionsIt takes a lot of data to update the software, so it is recommended to operate the update under wifi.
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1. Try restarting the software.
Long press the software icon on the desktop - App Info - Force Stop, or end the software in the background and then reopen the software.
2. Upgrade the system and software to the latest version.
The new version improves compatibility and stability, you can try to upgrade the system, and check the upgrade to the latest version in the app store or software.
3. Check the software compatibility.
If it is a third-party software crash, you can search for the software in the app store to check whether it is compatible with the latest version of the phone, or compare it with the same Android version of the phone. If the app store prompts incompatibility, or this problem occurs on similar mobile phones, it may be a problem with the app itself, and it is recommended to consult software customer service to find a solution.
4. Check the software permissions.
If your phone has disabled some permissions from third-party software, it may cause the software to crash. You can press and hold the desktop software icon - Application Information - Permissions to open the relevant permissions.
5. Clear the software data.
It may be that there is an abnormality in the app cache file, you can try to remove the app data: long press the desktop software icon - app information - storage - clear data. The clear data operation will delete the software data, and it is recommended to back up the data in advance.
6. Uninstall and reinstall the software.
7. Clean up the running memory and storage space.
use"One-click acceleration"Clean up background apps.
Use i Manager to clean up your phone's storage space in time, and uninstall software that is not commonly used to keep the remaining storage space at more than 20%.
8. Reset your phone.
After backing up your phone data, go to Settings - System Management - Backup & Reset, and click"Reset all settings"Try it, and choose if necessary"Erase all data", reset the phone and try again, please back up the phone data in advance.
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Update the system version: Go to Settings, search for software updates or system and updates, click Check for updates, if there is a new version, please back up your data in advance (third-party applications such as QQ and VX need to be backed up separately) and upgrade to the new version of ZUI in time. Restart the app to enter the settings, search for the app management interface, find the crashed app, click to force stop, and then reopen the app to use.
Can't open, what's going on with the flashback state.
Hello dear, I'm glad to answer for you, I can't open it, the flashback state is the application version is too old, the application permission has not been opened, the system memory is insufficient<>, etc
Go to the settings, search for software updates or system and updates, click Check for updates, if there is a new version, please back up your data in advance (QQ, VX and other third-party applications need to be backed up separately) in time to upgrade to the new version of zui. Restart the app to enter the settings, search for the app management interface, find the crashed app, click to force stop, and then reopen the app to use. <>
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