What are the hardware services for O M?

Take the operation and maintenance of our unit in cooperation with Qishang Technology, their hardware includes equipment maintenance, procurement and selection, installation and commissioning, etc.

The so-called IT operation and maintenance management refers to the comprehensive management of IT such as hardware operation environment (software environment, network environment, etc.), IT business systems and IT operation and maintenance personnel by the IT department of the unit using relevant methods, means, technologies, systems, processes and documents.

IT operation and maintenance management mainly includes eight aspects of management:

1 Device Management.

Monitor and manage the health of network devices, server devices, and operating systems.

2 App Service.

Monitoring and management of various application support software such as databases, middleware, groupware, and various general or specific services, such as mail system, DNS, Web, etc.

3 Data Storage.

Unified storage, backup, and recovery of system and business data.

4 Business. Contains the core of the enterprise itself. For the management of the business, we mainly focus on the CSF (Critical Success Factors) and KPIs (Key Performance Indicators) of the business system.

5 Table of Contents.

This part is mainly for enterprises that need unified release or customized content management and management of public information.

6 Resource Assets.

Manage the resource assets of various IT systems in the enterprise, which can be physical or logical, and can interact with the financial department of the enterprise.

7 Information Security.

The international standard for information security management is ISO17799, which covers the ten major control aspects of information security management, 36 control objectives and 127 control methods, such as enterprise security organization, asset classification and control, personnel security, physical and environmental security, communication and operation security, access control, business continuity management, etc.

8 Daily work.

This part is mainly used to standardize and clarify the job responsibilities and work arrangements of O&M personnel, provide quantitative basis for performance appraisal, and provide means for accumulation and sharing of experience and knowledge.

Device O&M is responsible for maintaining equipment and ensuring high availability of the entire service.

Equipment operation and maintenance is a technical management measure to prevent equipment performance deterioration or reduce the probability of equipment failure, according to the pre-specified plan or the provisions of the corresponding technical conditions.

When the production line equipment fails, the operator needs to quickly notify the equipment maintenance personnel to come for maintenance as soon as possible. Generally, the station installation point extends the wireless alarm button, and when the equipment fails, the operator only needs to press the button to change the mess, and the equipment maintainer can immediately receive the alarm information and go to the fault site.

Equipment operation and maintenance responsibilities:

1. Ensure the normal operation of the equipment, eliminate faults in time and report them.

2. Specify a reasonable and efficient equipment maintenance plan.

3. Complete equipment installation, commissioning, maintenance, troubleshooting, and fault alarm.

4. Assist in the use and promotion of equipment.

5. If the maintenance and repair of equipment is only carried out when problems occur, it will lead to low production capacity and quality, and lose competitiveness. Therefore, preventive maintenance is also very important in the actual production process. Nuclear merger <>

IT O&M services can be divided into IT infrastructure O&M services, IT application system O&M services, security management services, network access services, content information services, and comprehensive management services.

IT infrastructure operation and maintenance services

IT infrastructure operation and maintenance services monitor, maintain and repair IT infrastructure. The infrastructure involved in the service includes network system, host system, storage backup system, terminal system, security system, computer room power and environment, etc.

IT application system operation and maintenance services

Application system operation and maintenance services design, integrate, maintain, and improve application systems. The application systems involved in the application system operation and maintenance services include OA and internal office systems, application systems for enterprises and organizations, application systems for the public and urban management application systems.

Managed Security Services

The security management service manages the security of the network, application system, terminal, and content information involved in the IT environment, including security assessment, security protection, security monitoring, security response, and security early warning.

Internet access services

Network access services provide network planning and access, including Internet access services, private network access services, etc.

Content Information Services

The content information service collects, publishes, inspects, collects, mines, and reports content information, and provides support for the acquisition and further processing of content information.

Integrated management services

Comprehensive management services include consulting and training services, technical support services, integrated system services, etc.

(1) Device management: monitor and manage the health status of network equipment, server equipment, and operating system.

2) Application service management: monitoring and management of various application support software.

3) Data storage and disaster recovery management: Unified storage, backup and recovery of system and business data.

4) Business management: including the monitoring and management of the operation of the core business system of the IT service enterprise, and the CSF of the business system is mainly concerned about the management of the business.

5) Table of contents Content management: This part is mainly for the content management and management of public information that enterprises need to publish uniformly or customize according to individuals.

6) Resource asset management: manage the resource assets of each IT operation and maintenance system in the enterprise, which can be physical or logical, and can interact with the financial department of the enterprise.

7) Information security management: At present, the international standard for information security management is mainly based on ISO17799, which covers ten major control aspects of information security management, 36 control objectives and 127 control methods.

8) Daily work management: This part is mainly used to standardize and clarify the job responsibilities and work arrangements of operation and maintenance personnel, provide quantitative basis for performance appraisal, and provide means for accumulation and sharing of experience and knowledge.

Zhongya Network Technology mainly includes: worry-free operation, big coffee on-site, escort service, computer room relocation service, data center operation and maintenance, information security service, professional on-site service, equipment leasing service, application optimization service, spare parts service, line hunting, line management, marking service, IT equipment procurement service, network optimization service, IT management consulting service, membership card service (individual).

1. IT operation and maintenance services for infrastructure, testing, daily maintenance and repair of IT infrastructure.

2. Maintenance of the application system, the overall design, integration, maintenance, innovation and improvement of the application system.

3. Security management, IT operation and maintenance service company manages the network environment, application system, system terminals and content. The most common work is to provide services for the security assessment, protection, monitoring, and early warning of the entire system, which is related to whether the entire network environment is healthy and whether accidents can be avoided.

4. Network access services, network access services or special services.

5. Information services, collecting, publishing, and reporting information, etc., understanding a variety of content information and providing support.

It is roughly divided into these aspects, depending on what your company does.

System O&M. Network O&M.

Desktop O&M. There may be security aspects as well as databases.

The specific details depend on the size of your organization, as well as the status of the personnel.

Network O&M management refers to the production organization and management activities taken to ensure the normal, safe and effective operation of telecommunication networks and services, referred to as O&M management or OAM.