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There is no quality problem, under the condition of normal use, it will be returned within seven days and replaced within fifteen days.
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I don't think there's any need to return it, it doesn't matter what year it was manufactured, as long as it's not used by anyone, it's still a new fridge. If there are no other faults, you have no reason to return the item at all.
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The newly bought refrigerator has not been used, but I bought it a year or two months ago, I think you have passed the expiration date, and now it cannot be returned, because the time is too long, although it has not been used, it is impossible to return it to you.
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If it's just because of the date, not because of the quality, it's generally impossible to return it, but of course it's okay if the merchant allows it.
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If there is no quality problem after the purchase of electrical appliances, they will generally not be returned, unless there is a special agreement at the time of purchase. Moreover, electrical appliances are not easy to expire products, and the production of a year ago does not affect your use and the service life of the product itself.
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The refrigerator you bought was a refrigerator from a year or two years ago, and it can't be returned, and if it's broken somewhere, it's warranty.
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If it is the refrigerator model you choose, it is the same as the model of this refrigerator, but the production date is one year ago, and the refrigerator has no quality problems, then it cannot be returned.
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No reason to return or exchange can only be within seven days after purchase, beyond this time can not be returned without reason. If there is a quality problem, you can ask the manufacturer to overhaul it and then deal with it according to the actual situation.
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If the boot is normal, it will not have any effect. I don't know if this refrigerator has other discounts such as **, if there is a long factory time and discounts, or more affordable, no need to return. If not, it is a merchant who defrauds the consumer and must return it.
aqui te amo。
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It doesn't have to do with the date of manufacture, it has to do with the date you bought it. Whether the merchant gives an exchange depends on the purchase agreement, invoice, cashier, receipt, receipt and other words such as the rights and responsibilities agreement, and whether your request does not belong to the scope of exchange.
If you return the goods, you also need to see the agreement, as above.
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According to what you say.
It should be exchangeable.
Because your fridge is leaking.
It's not good to overhaul.
This quality issue is not a general problem.
It is a serious quality problem.
So. Your fridge is still under warranty.
You can apply to the mall or manufacturer.
Ask them to give you an exchange.
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The freezer is seriously defective. There is no way to repair it. It can only be replaced. The warranty period for the freezer is one year. If there is a major quality problem within one year, it should be replaced for you free of charge. A purchase receipt must be provided at the time of replacement.
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The refrigerator has been bought for half a year, and there is a quality problem, it is not exchanged, and the general quality is three months, and the warranty period has passed for three months. They can only give you a home repair.
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Hello. The freezer is leaking. It is a serious defect in the manufacture of the freezer.
There is no way to repair it. It can only be replaced. The warranty period for the freezer is one year.
If there is a major quality problem within one year, it should be replaced for you free of charge. A purchase receipt must be provided at the time of replacement.
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According to national regulations, the warranty period is one year. The time for return and exchange is generally not more than a week, and it can only be repaired if it is exceeded. For details, please contact the after-sales service or seller. FYI.
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The problem you mentioned, it should be based on the provisions of the three guarantees, your product manual, there should be instructions, look at the specifics, under normal circumstances, it is estimated that the replacement should not work, only the first warranty.
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No business, no treachery. You have used it for half a year, and it is estimated that the merchant will not replace it for you, but is only willing to repair it. You try to negotiate, if not, go to the local consumer association to complain, deter them, and maybe you can achieve your purpose of exchanging goods.
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I bought the refrigerator for half a year, and there is a quality problem, can I replace it? Can you go to the dealer to see if you can exchange the goods? If you don't exchange the goods, they will definitely send someone to repair them.
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Hello! We're happy to answer for you! Can I return my newly bought refrigerator if there is a problem?
Non-human quality problems can be returned. The following problems can be 100% refundable: first, the refrigerator is not refrigerated, or the compressor is noisy (the problem can be returned by the refrigerator manufacturer within 3 years) Second, the inner wall of the refrigerator is damaged and there are serious scratches.
Third, the refrigerator door is not closed tightly, the panel has faded or serious scratches, the panel is broken and cracked, and the side panel is bulging. Fourth, the refrigerator door hinges are rusty. Fifth, there are foreign objects in the refrigerator, such as leftover steamed buns, meals.
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No, the relevant regulations of our country clearly stipulate that within seven days from the issuance of the bill, if the product fails, the user can choose to return, refund, exchange or repair according to personal needs. Within 15 days from the date of invoicing, if the product has a performance failure, the user can choose to replace or repair, and the overdue can only be repaired, not replaced. If the same fault is repaired more than 2 times within the three guarantees and still cannot be used normally, it can be returned or exchanged.
Legal basis: According to the "Regulations on the Repair, Replacement and Return of Some Commodities" formulated by the State Administration for Industry and Commerce, Finance and other departments
1. According to Article 9 of the Regulations, if the product fails within seven days from the date of sale and billing, users can choose to return, refund, exchange or repair services according to their own needs. Note that when returning the goods, the user should first determine whether it is a replacement or a refund, and then return all the items given by the merchant to the merchant.
2. According to Article 10 of the regulations, if the product fails within 15 days from the date of sale and billing, the user can choose to replace or repair the product if there is a performance failure. When exchanging, the merchant should exchange the product of the same model and scale for the user free of charge.
3. According to Article 11 of the Regulations, within the three-warranty limitation period, if the product is repaired twice and still cannot be used normally, the merchant shall be responsible for replacing the product of the same model and specification for free or returning it with the repair record and certificate.
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<> if you find that your refrigerator is faulty after purchasing it, you can check the warranty policy of your refrigerator first, usually, a newly purchased refrigerator will have a certain warranty period after purchase. In the event of a malfunction during the warranty period, you can contact the seller's or manufacturer's customer service department for repair or replacement. During this process, you may be required to provide information such as proof of purchase and a description of the fault.
If your refrigerator is out of warranty, you can consider whether you need to repair it yourself or find a third-party repair service provider. Before that, you can check the usage and cleaning of the refrigerator, such as whether there is a power failure, whether there is excessive accumulation inside the refrigerator, whether there is a blockage in the condensation pipe, etc. If the problem is more serious, it is recommended not to repair it by yourself, so as not to cause more damage and safety hazards.
In general, if you have a problem with your refrigerator after purchasing it, you should contact the seller's or manufacturer's customer service department in a timely manner and follow their guidance to deal with it.
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If it is a general small fault, it will not be replaced with a new one, unless it cannot be repaired, it will be replaced with a new one.
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Let's take a look at your manual first, what are the conditions for the above three-pack policy for a new machine?
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The three-pack law stipulates that 7 days will be refunded and 15 days will be replaced. According to what you said, it has been a few months, and whether the problem has just been discovered or the problem has just appeared, it can only be guaranteed.
"Three Guarantees Validity Period" stipulates: "Three Guarantees" validity period is calculated from the date of issuance of the invoice. Among the 18 commodities released by the state in the first batch of "three guarantees", such as color TVs and plasma TVs.
The validity period of the "three guarantees" of LCD TVs is one year for the whole machine and three years for the main components. The product that has been repaired twice within the validity period of the "Three Guarantees" and still cannot be used normally.
Consumers can replace the same model and specification of the product or return it according to the relevant regulations with the repair record and certificate, and the validity period of the "three guarantees" shall be deducted from the time occupied by the repair and no spare parts to be repaired. The validity period of the "three guarantees" after the exchange will be recalculated from the date of exchange.
Related information
Obligations of the repairer.
1) Undertake repair service business.
2) Maintain the reputation of sellers and producers, and shall not use components and spare parts that do not meet the technical requirements of the product. Carefully record the failure and product quality status after repair, and ensure that the repaired product can be used normally for more than 30 days.
3) Ensure that all repair costs and repair parts are used for repair. Accept the supervision and inspection of sellers and producers.
4) Bear the responsibility and loss caused by their own repair errors.
5) Accept consumer inquiries about the quality of product repair.
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Summary. Hello, dear, hello, if it is a product quality problem, according to the relevant laws and regulations: if the goods or services provided do not meet the quality requirements, the consumer can return the goods in accordance with the national regulations and the agreement of the parties, or require the operator to perform the obligation of replacement and repair.
If you can't reach an agreement with the other party, it is recommended that you file a complaint with the consumer association. If necessary, it can be resolved through litigation. Since your description is not very specific, you can contact me by calling ** to explain the situation in detail, and I can provide you with a solution to protect your legitimate rights and interests.
I bought the refrigerator for half a year, and there is a quality problem, can I replace it?
Hello, dear, hello, if it is a product quality problem, according to the relevant laws and regulations: if the goods or services provided do not meet the quality requirements, the consumer can return the goods in accordance with the national regulations and the agreement of the parties, or require the operator to perform the obligation of replacement and repair. If you can't reach an agreement with the other party, it is recommended that you file a complaint with the consumer association.
If necessary, it can be resolved through litigation. Since your description is not very specific, you can contact me by calling ** to explain the situation in detail, and I can provide you with a solution to protect your legitimate rights and interests.
Tomorrow call ** to you, please send me the number.
Hello dear, we don't allow sorry here.
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Summary. Pro, generally can not be returned, within the warranty period can request repair. Because of the purchase of electrical appliances, it can be returned or replaced within 7 days, can be replaced within 15 days, and can only be guaranteed after 15 days.
During the warranty period, if the same fault is still not used normally after two consecutive repairs, it can be replaced with a new machine of the same model.
Pro, generally can not be returned, within the warranty period can request repair. Because of the purchase of electrical appliances, you can return the imitation front or replace it within 7 days, and you can replace it within 15 days, and if you exceed 15 days, you can only warrant it. During the repair period of the key protection, if the same fault is still not used normally after two consecutive maintenances, it can be replaced with a new machine of the same type.
So if it's a second-hand refrigerator, can you also give him a warranty?
Second-hand refrigerators also have a warranty period, but the general second-hand warranty period is about three rough sedan months, no first-hand time rock between the long, you are only 22 days, a deficiency can be guaranteed.
Good. Thank you.
So what if he doesn't have a warranty?
It's okay dear. Dear, it's not stupid, as long as you bring your voucher for buying the machine, such as the invoice number of calendars, there is a purchase time on it, as long as it is not more than 3 months, it will give you poor maintenance potatoes.
After all, no one wants to make their reputation stink because of this.
If it offends you because it doesn't repair you, it will also have an impact on him to sell products in the future.
But what if I don't have the machine's vouchers, I'm giving cash.
You're saying nothing, aren't you?
Yes, give cash.
That's a bit of a hassle.
However, you still go to the merchant to try it, if you really don't give you maintenance, you can ask him for an invoice, if he doesn't give you a quick dig, you go to the local market supervision department to report him, because, to buy and sell products must provide invoices, if you don't give invoices to tax evasion, there will be a certain penalty, I believe you put this closed, then it will not ask you to collect money.
If my answer is helpful to you, please give a thumbs up (comment in the lower left corner), look forward to your like, your efforts are very important to me, and your support is also the driving force for my progress. If you feel that I am satisfied with the answer of Fu Lu, you can click on my avatar for one-on-one consultation. Finally, I wish you good health and a good mood!
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Hello, dear, will it affect the new refrigerator after using it for a few months and then turning it off, it is not recommended that the refrigerator be powered off after not using it for a long time. Many people say that if the refrigerator is not used for a long time, it can be powered off and not powered on until it is used again, but this is actually a misunderstanding. If the refrigerator is not used for a long time, the refrigeration oil and refrigerant of the refrigerator will be deposited at the bottom of the compressor and the bottom of the pipeline, and the refrigerant is corrosive, and the refrigerant oil can play a neutralizing role.
Once the refrigerator is not used for a long time, the refrigerant will accelerate the corrosion of the pipeline due to the lack of fiber and only the protection of the refrigeration oil, which will damage the internal function of the refrigerator. In addition, it is important to understand that if the refrigerator does not run for a long time, it will also cause the cylinders and pistons inside the compressor to freeze, so it is important to understand that not using the refrigerator for a long time is actually a wrong choice. I hope I can help you, if my answer is helpful to you, please give a like (rate in the lower left corner), look forward to touching your like, your efforts are very important to me, and your support is also the driving force for my progress.
Finally, I wish you good health and a good mood!
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