-
After the refund is successful, negotiate with the seller for non-refund: the seller needs to refuse the refund agreement to repay the loan and cancel the processing. **After the quick refund, if the buyer has already returned the goods online, but the two parties have agreed not to return the goods or exchange the goods, and the buyer needs to reject the buyer's refund agreement, the buyer can repay and cancel it on its refund application page, and after returning the money advanced for the quick refund, the cancellation of the refund will be successful.
The seller rejects the refund agreement by following the steps:
1) Log in to the Seller Desk.
2. Tap on the item that has been sold.
3) Enter the sold baby.
4) Click Refund Order.
5) Click Decline Refund Agreement.
6) Rejection of the refund agreement is successful.
7) Buyers enter the ** network.
8) Mouse to place my**Click on the purchased baby.
9) Enter the treasure that has been bought.
10) Click Refund Returns.
11) Click Repay and Cancel it.
-
After the speedy refund, if the buyer does not refund in the future, or the refund is closed.
Tmall will ask the buyer to return the money to Tmall.
You only need to find this order in my**, you can see the repayment button, click it, and make repayment.
-
Let the merchant refuse the refund, and then you don't care, and the refund will be automatically closed in a few days. The money will be returned to Tmall.
-
If the buyer does not return the express refund,** the buyer's express refund privilege will eventually be permanently canceled. This is the final and only punitive consequence for now. Affects your credibility for buying things later.
If the buyer has false returns and other dishonest situations in the process of enjoying the fast refund, and the repayment is not made within 7 days after the customer service staff issues the repayment notice, the system will cancel the buyer's quick refund privilege after evaluation, and it will also affect the buyer's personal credit evaluation on the ** website.
If the inability to repay will face the consequences of the court, it is recommended to actively negotiate with the creditor to strive for a delay in repayment. Creditors will also sue you and then apply for enforcement of your property.
Legal basis: Article 577 of the Civil Code: If one of the parties fails to perform its contractual obligations or the performance of its contractual obligations does not conform to the agreement, it shall bear the liability for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.
Article 578:Where one of the parties clearly states or shows by its own conduct that it will not perform its obligations under the contract, the other party may demand that it bear liability for breach of contract before the expiration of the performance period.
-
Conditions of Privilege:
1.Applicable to members with a credit rating of "Excellent" or "Excellent" and no outstanding collection history;
2.Applicable to members with a credit rating of "Good" and no record of outstanding repayment (only for Tmall pick-up and return);
3.Tmall after-sales orders, try before you buy, apply for compensation, apply for return postage, phased, Tmall Global and other transaction types do not participate in the speed refund for the time being;
4.Orders using red envelopes, Tmall shopping coupons (some categories of shopping coupons are supported, subject to the order), Jifenbao, bonds, and Tmall installments will not be able to enjoy fast refunds;
5.Buyers' Alipay is not authenticated and cannot enjoy fast refunds;
6.Buyers who use duplicate tracking numbers (others have used the tracking number within one year) or simple tracking numbers (11111, etc.) are not eligible for fast refunds;
7.Those who have a quick refund and fail to repay the loan are not entitled (including the middle of the reminder and the failure of the reminder); If there is a breach of contract, fraud or other behavior that violates the principle of good faith, and the circumstances are serious, the privilege will never be used.
-
If the buyer does not return the fee paid for the speedy refund, then the speedy refund will not be available in the future, and Huabei borrowing will be affected.
If the buyer has false returns and other dishonest situations in the process of enjoying the fast refund, and the customer service staff knows that the repayment has not been made within 7 days after the customer service staff issues a notice of repayment, the system will evaluate and cancel the buyer's fast refund privilege, and it will also affect the buyer's personal credit evaluation on the ** website.
If the buyer has false returns and other dishonest situations in the process of enjoying the fast refund, and the repayment is not made within 7 days after the customer service staff issues the repayment notice, the system will cancel the buyer's quick refund privilege after evaluation, and it will also affect the buyer's personal credit evaluation on the ** website.
-
The consequences of the buyer's failure to return the refund are as follows:
1. If the buyer has false returns and other dishonest situations in the process of enjoying the fast refund, and the seller has not repaid the loan within 7 days after the seller sends a repayment notice, the system will cancel the buyer's quick refund privilege after evaluation, and it will also affect the buyer's personal credit evaluation on the Internet;
2. If the seller files a lawsuit with the court, and still fails to perform the obligation after the court judgment, he may apply for enforcement, and if he has the ability to perform but refuses to perform, it may constitute the crime of refusing to execute the judgment or ruling.
How to effectively recover defrauded money.
Here's how to effectively recover defrauded money:
1. Call the police in time;
2. Cooperate with the investigation;
3. Contact the family to claim compensation;
4. Collect evidence and file civil lawsuits.
[Legal basis].Article 313 of the Criminal Law of the People's Republic of China.
where there is a capacity to enforce a people's court's judgment or ruling but refuses to do so, and the circumstances are serious, a sentence of up to three years imprisonment, short-term detention, or a fine is to be given; where the circumstances are especially serious, the sentence is between three and seven years imprisonment and a concurrent fine.
Where a unit commits the crime in the preceding paragraph, the unit is to be fined, and the directly responsible managers and other directly responsible personnel are to be punished in accordance with the provisions of the preceding paragraph.
-
1. The conditions for enjoying the Tmall Express Refund privilege are: 1Applicable to members with a credit rating of "Excellent" or "Excellent" and no outstanding collection history.
Tmall after-sales orders, try before you buy, apply for compensation, apply for return postage, phased, Tmall Global and other transaction types do not participate in the express refund for the time being.
Orders using red envelopes, Tmall shopping coupons (some categories of shopping coupons are supported, subject to the order), Jifenbao, bonds, and Tmall installments will not be able to enjoy fast refunds;
Buyers' Alipay is not authenticated and does not enjoy the privilege of fast refund.
Buyers who use duplicate tracking numbers (someone else has used this tracking number within one year) or simple tracking numbers (1111, etc.) are not eligible for fast refunds.
This privilege is not available for those who have not repaid the loan due to the quick refund (including those who are in the process of recalling and those who have failed to repay). If there is a breach of contract, fraud or other acts that violate the principle of good faith, the privilege will never be able to be used if the circumstances are serious.
Applicable to members with a credit rating of "Good" and no reminders for outstanding repayments (only for Tmall pick-up and returns).
8. If the buyer's shopping behavior record is good, and the buyer applies for "the goods have been received and needs to apply for return", fill in the express tracking number of the return package and ensure the integrity of the goods, then the seller will refund immediately. The refund arrives very quickly, and a message will be notified in tens of seconds.
-
If the buyer has false returns and other dishonest situations in the process of enjoying the fast refund, and the customer service staff knows that the repayment has not been repaid within 7 days after the customer service staff issues the repayment notice, the system will cancel the buyer's fast refund privilege after evaluation, and it will also affect the buyer's personal credit evaluation on the ** website.
If the buyer has false returns and other dishonest situations in the process of enjoying the fast refund, and the repayment is not made within 7 days after the customer service staff issues the repayment notice, the system will cancel the buyer's quick refund privilege after evaluation, and it will also affect the buyer's personal credit evaluation on the ** website.
The process for buyers to apply for advance compensation:
The buyer shall submit the supporting documents required for the complaint to **. If, in the independent judgment of the buyer, the supporting documents provided by the buyer are insufficient to support the claim, or the claim does not meet the requirements of laws and regulations, the buyer has the right to return the claim.
Taobao staff will intervene within one working day after receiving the buyer's complaint, and provide necessary supplementary evidence according to the cooperation of both parties. Taobao staff will decide whether to pay first and notify the buyer within 3 working days after receiving the relevant proof.
-
Legal analysis: If the buyer has false returns and other dishonest circumstances in the process of enjoying the fast refund, and the seller does not repay the loan within 7 days after the seller sends a repayment notice, the system will cancel the buyer's fast refund privilege after evaluation, and it will also affect the buyer's personal credit evaluation on the Internet; If the seller files a lawsuit with the court and still fails to perform its obligations after the court judgment, it may apply for enforcement, and if it has the ability to perform but refuses to perform, it may constitute the crime of refusing to execute the judgment or ruling.
Legal basis: Article 313 of the Criminal Law [Crime of Refusing to Enforce a Judgment or Ruling] Where a people's court's judgment or ruling has the ability to be enforced but refuses to be enforced with a foundation and the circumstances are serious, a sentence of up to three years imprisonment, short-term detention or a fine is to be given; where the circumstances are especially serious, the sentence is between three and seven years imprisonment and a concurrent fine. Where a unit commits the crime in the preceding paragraph, the unit is to be fined, and the directly responsible managers and their directly responsible personnel are to be punished in accordance with the provisions of the preceding paragraph.
Steps for Tmall to complain about a seller:
1.First log in to the ** member, enter the username and password, log in**; >>>More
Initiate a complaint and apply for the intervention of the second child. >>>More
Request a refund whether it is a bank card refund, credit card refund or Alipay refund. Bank card refunds will generally arrive within 20 minutes, credit card refunds, if there is no prompt, call ** to the credit card customer service center. Alipay refunds are generally relatively fast, and you can check your incoming and outgoing accounts.
If the seller has not processed the refund time, the money will be refunded, but the goods are sent to your address, this depends on your own choice, you can also choose to refuse to accept it, and return the goods directly to him.
If you don't ship the goods, you will be refunded in full, and you may have to deduct the postage if you have shipped them.