What should I do if the win10 optical drive can t read the disc

1.Confirm if the disc is causing the problem.

1-1.Clean and inspect the disc for damage: Use a disc cleaner or a lint-free cloth to clean the disc of dust or dirt. If the surface of the disc is badly damaged, try replacing the disc to confirm.

Update the BIOS to the latest version and update to Windows Update

Enable and reinstall the driver in Device Manager.

2-1.Enter [Device Manager] in the Windows search bar, and then tap [Open].

2-2.Click on the triangle next to the [*** CD-ROM drive] device type. Right-click on [Undetectable Optical Drive] and click [Enable Device]. Check whether the optical drive can be detected.

If the [Enable device] option is not displayed, your optical drive is enabled, and please proceed to the next step.

2-3.Uninstall the driver of the optical drive. Right-click on [Undetectable Optical Drive] and click [Uninstall Device].

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Please click Enter a description.

2-5.Restart your computer. After you restart your computer, the system will automatically install the drivers. Check whether the optical drive can be detected.

3.Use the Hardware & Device Troubleshooter.

3-1.Enter [Troubleshooting Settings] in the Windows search bar, and then tap [Open].

3-3.Follow the on-screen prompts and try to resolve the issue, if the drive is still detected after using the troubleshooter, proceed to the next step.

4.Restore your system through a system restore point.

If you have previously established a system restore point, or an automatic system restore point, try to restore the system to the restore point that was last since the last normal boot.

5.System Restore.

If all the troubleshooting steps have been completed and the problem persists, do a system restore after the backup.

First: Right-click on the computer and select Manage.

Second: Go to Device Manager.

Third: Right-click on the drive and check Properties.

Fourth: Included in the *** region, select China below, and open OK.

There are always some users who report that when they put a disc in the win10 system computer, they will encounter the situation that the system cannot recognize or fail to open the disc, which is very annoying. What's going on? Below, I will share with you the solution to the failure of the win10 system to read the disc.

Cause Analysis:

Actually, this is a failure caused by the ShellHardwareDetection service option feature being enabled. We can disable it.

Workaround:

1. Press and hold the "Win+R" shortcut key on the keyboard to bring up the "Run" pair of Sakura dialog boxes.

2. In the Run dialog window, enter the "O" command in the open (o) field, and then click the "OK" button.

3. Find the service item "shellhardwaredetection" in the pop-up service dialog window.

4. Double-click this service item with the mouse to bring up the property dialog box of the "shellhardwaredetection" service.

5. In the ShellHardwareDetection property dialog window, set the Startup Type to Disabled.

6. After setting, then click the "Apply" - OK button in turn. Restart your computer again. This setting will take effect.

Through the operation of the above steps, we can solve the problem of win10 system failure to read the disc. For win10 system can not read the disc problem interested users may wish to refer to!

Recently,A win10 system user reported that his computer was not installed with anti-virus software,And the computer was poisoned,Resulting in their own optical drive can not be used,There is a problem that you can't read the disc data and can't burn the disc,And the optical drive shows a CD drive。 What should I do? Below, I will share with you the solution to the problem that the win10 system cannot read the *** optical drive and burn the disc.

The first step is to install professional anti-virus software to conduct a comprehensive inspection and killing of the system.

Step 2: Modify the settings in the local Group Policyr.

Steps:

1. Right-click "Start" in the lower left corner of the system desktop, and click "Run" in the right-click menu;

2. Enter in the open run dialog box, click OK or Enter, and open the local group policer;

3. In the local group policyr window that opens, go to: User Configuration - Management Template - System - Removable Storage Access, and left-click: Removable Storage Access;

4. In the right window corresponding to removable storage access, we can see that the settings of cd and ***: deny read permission and deny write permission are both "enabled".

We left-click and double-click on cd and ***: deny read permissions, in the open cd and ***: deny read permissions window, you can also see cd and ***: deny read permissions "enabled";

Note: This policy denies read permissions to cd and removable storage classes.

If you enable this policy setting, read access to this removable storage class will be denied.

If this policy setting is disabled or not configured, read permissions are allowed on this removable storage class.

5. Change "Enabled" to "Not Configured" or "Disabled", and then click: Apply - OK;

6. We left click on cd and *** to deny write permission, and in the open cd and ***: deny write permission window, we can also see cd and ***: deny write permission "enabled";

Description: This policy setting denies write access to the cd and removable storage classes.

If you enable this policy setting, write access to this removable storage class will be denied.

If this policy setting is disabled or not configured, write permissions are allowed on this removable storage class.

7. We change "Enabled" to "Not Configured" or "Disabled", and then click: Apply - OK to exit the local group policyr;

8. Insert the disc into the computer optical drive, open the desktop "This computer", you can see that the optical drive is displayed as ***rw drive, no longer a CD drive, and then click ***rw drive;

The above is the solution to the problem that the win10 system can not read the *** optical drive and burn the disc! If you also encounter this problem in the process of using the win10 system, then you might as well follow the method to take a look!