Do you have an in person visit? Who is the interview?

The People's Procuratorate's online petition hall has been put into trial operation, and the Supreme People's Procuratorate has opened online visits, so that the masses can report problems to the Supreme People's Procuratorate through the Internet without leaving their homes.

The implementation of the online system of accepting letters and visits is an important reform measure proposed by the Third Plenary Session of the 18th Central Committee of the Communist Party of China. The Supreme People's Procuratorate attaches great importance to the construction of online petition halls as a concrete measure to implement the requirements of the first deployment, deepen the procuratorial reform and the judiciary for the people.

After the completion of the "People's Procuratorate Online Petition Hall", there are seven appeal expression sections, including "Reporting", "Accusation", "Criminal Appeal", "National Judicial Assistance", "State Compensation", "Civil Appeal" and "Other Petitions". Each section has a "notice" for letters and visits, which clearly informs the procuratorial organs of the scope of acceptance, procedures, materials to be provided, and specific requirements. Enter on the Internet".

Or search for "People's Procuratorate Online Petition Hall" and other methods to access. According to the nature of the appeal reflected by the letter-writer or visitor, click to enter the corresponding section, fill in the relevant content and submit the corresponding materials in accordance with the requirements of the "Notice", and then click submit. The relevant departments of the Supreme People's Procuratorate will, in accordance with the provisions of the Procedural Law and relevant judicial interpretations, review and handle online petition appeals in accordance with the law, and inform the petitioner of the review and handling through the mobile phone number reserved by the petitioner by text message.

Letter-writers and visitors can also inquire about the progress and results on their own in the online petition hall. Letter-writers and visitors may also evaluate their satisfaction with the handling of online petitions through the "Supervision and Evaluation" column set up in the online petition hall.

The person in charge of the Supreme People's Procuratorate said that the opening of online interviews is conducive to alleviating the suffering of the masses and reducing the fatigue of the masses; It is conducive to truly "opening the door" to receive visits, promoting the "speed" of public petitions and solving problems; It is conducive to reducing the number of petitions at higher levels, especially petitioning at higher levels in Beijing, gradually realizing the transformation from visiting people to petitioning online, and building a "sunshine road" where the masses do not go out to appeal. In order to give full play to the advantages of online petitioning, effectively solve the problem of online petitioning by the masses, and make the masses feel that it is easy to use and effective, the Supreme People's Procuratorate has formulated corresponding work specifications, arranged for specialized personnel, increased the intensity of online petitioning work, and ensured that petition issues are completed on time and with high quality in accordance with the law.

1. Implement the first-receive responsibility system for the work of receiving visits. The first staff member who receives the visit from the masses is the first person responsible for receiving the visit, and must be responsible for answering, accepting or transferring the matter of the visit. The system of receiving visits is to be implemented in turns, and the personnel on duty shall be on duty in the reception room.

In the event of a large-scale collective petition, the director of the center will deploy the forces in a unified manner.

Second, the reception of visitors must achieve the "three ones": a smiling face, a cup of hot tea, and a bench; "Three hearts": enthusiastic, patient, careful; "Three voices": there is a welcome voice, a response to a question, and a laugh when you go.

3. The person in charge of receiving the first person should firmly establish a sense of purpose, not pass the buck and avoid contradictions in the lawful demands of the visitor, be conscientious and responsible in the process of receiving the visit, have an enthusiastic attitude, use civilized language, strictly enforce the discipline of letters and visits, and consciously accept the supervision of the masses.

Fourth, when receiving visitors, first of all, ask the visitor's name, address, and reason, and check the visitor's ID card. Visitors who are mentally ill or infected should notify the relevant departments to take them away.

5. The visiting staff should patiently listen to the opinions and requirements reflected by the visitor, understand the main questions clearly, and answer them on the spot if they can be answered on the spot; For those that do not conform to laws, regulations, and policies and cannot be handled, do a good job of explanation; For problems that belong to the central department to coordinate and solve, they will be transferred to the department for handling, and major mass collective petitions may request the leaders of the corresponding competent departments to go to the scene to explain and guide the work; For those that do not fall within the scope of the center's coordination, the visitor should be informed and help to contact the relevant units.

6. Matters reported by visits should be handled in the form of excerpts, letters and visits, transfers, assignments, letters, filings, and investigations according to the actual situation. For those that need to be approved by the leadership, the handler shall draft the draft and send it to the director of the center for approval and then report it.

7. Handle the situation reflected in the visit in a standardized document format and file it in a timely manner, classify the monthly and quarterly visits and report the documents to the leaders and departments in charge in a timely manner, and notify the relevant units at the same time.

8. After the handling of the letter-or-visit is completed, the undertaking unit or department shall inform the parties concerned of the results of the handling and report the results of the mediation to the center for filing and filing.

Harbin News Network.

10,000 reads. Recently, Liu Moumou, who lives in Baoguo Street, Pingfang District, and other 3 people went to the community to report that the property service in the community is not up to standard, and the property fee is too high. After receiving the residents' feedback, the person in charge of Baoguo Street immediately communicated with the District Letters and Visits Bureau and opened a remote ** visit system. Through "face-to-face" exchanges and communication, the relevant person in charge of the district ** instructed the relevant departments to conduct an in-depth investigation and understand the demands and problems reflected by the masses.

Through the "visit" of the business department, the problem was well solved in only one week.

In order to allow the masses to reflect problems and make demands to the public through a simple and convenient channel, the Harbin Economic Development Zone and Pingfang District have given full play to the advantages of "Internet + petitions" and implemented a new mechanism for remote visits in the whole district, with a total investment of more than 30 yuan to install a remote access system in all streets and towns in the district, realizing full coverage of the streets and towns in the district. At the same time, the "Implementation Plan for Remote Visits" and the "Work System for Remote Reception of Masses in Pingfang District (Trial)" have been formulated to make remote visits have plans, mechanisms, goals and standards.

On October 11, Zhao Moumou, a farmer in Pingfang Town, and two others went to the town to reflect the problem of land requisition and pension insurance. After screening and verification, Pingfang Town believes that the problems reported by the two people are justified, but the main body of the problem is not at the township level, but the business department at the next higher level. The person in charge of Pingfang Town immediately communicated with the District Letters and Visits Bureau, and opened a remote ** visit system with the Letters and Visits Bureau within 10 minutes, and the district-level duty leaders and business department staff listened to the petitioners' demands through remote **, and gave explanations and answers, informing the petitioners that they would be solved according to the policy, so that the petitioners could return satisfied without leaving the town.

Since the opening of the first-class visit system in July, the Harbin Economic Development Zone and Pingfang District have received and consulted more than 20 petition cases through the remote first-class system, allowing the masses to solve their troubles without leaving the town, realizing the service goal of "more data running, less errands for the masses", and also reducing the burden of grassroots visits. In the next step, the Harbin Economic Development Zone and Pingfang District will continue to extend the effective carrier of the first visit, extend the first visit work to the business departments and enterprises, and further optimize the regional life and development environment.

On December 10, the Liaoning Provincial Public Security Department officially opened the first access system, the system is with the help of the province's public security organs at all levels of the command and dispatch system, to achieve audio interaction, petitioners to the higher public security organs when the situation is reflected, as long as to the nearest public security dispatch command center can be face-to-face with the superior leaders to communicate. **The opening of the system will effectively solve the problem of difficulty in petitioning for people in remote areas. The picture shows that the police of the Huanggu Branch of the Shenyang Municipal Public Security Bureau are receiving a visit.

2020-11-26 ThursdayTraditional Chinese version.

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The county bureau of letters and visits innovated its working methods and opened the first channel for receiving and unimpeded letters and visits.

Information**: Xiangcheng County People**Administrator】【Information Time:2017-02-09 11:22 Views: 37】【Font Size Large Medium Small】【I want to print】【Close】

In order to further unblock the channels of communication and visits, strengthen ties with the masses, keep abreast of social conditions and public opinions, and strive to solve hot and difficult problems that the masses are concerned about. The Letters and Visits Bureau innovated the way of receiving visits, fully opened the first visit business, announced the mobile phone numbers of the members of the bureau's party group and the fixed visit services of the organs in the county, and fully accepted calls and text messages from the masses to reflect problems. In accordance with the principle of "centralized acceptance, hierarchical responsibility, centralized handling, and deadline reporting", the Letters and Visits Bureau shall register in a timely manner, assign the relevant responsible units for investigation and handling, and arrange special personnel to supervise and supervise the handling of the petitions throughout the process, and give feedback to the petitioners as soon as possible to ensure that everything has a result and a response to each case.

**The implementation of receiving petitions has further smoothed the channels for the masses to petition, greatly reduced the cost of petitions for the masses, improved the efficiency of petitions, and effectively prevented the occurrence of petitions by the masses at higher levels.

**Portal**: 0374-3999077 E-mail:

1. Handshake ceremony: Handshake is an important way to communicate ideas, exchange feelings and enhance friendship. When shaking hands with others, look at them with a smile, do not look absent-mindedly, look left and right, and do not shake hands with people wearing hats and gloves.

Under normal circumstances, the handshake time should not exceed 3 seconds, and you must stand to shake hands to show respect and politeness to others. The handshake also pays attention to a certain order: generally pay attention to the "Venerable Decision", that is, after the lady, elders, married, and high-ranking people extend their hands, men, juniors, unmarried people, and low-ranking people can stretch out their hands to echo.

If a person is going to shake hands with many people, then the order of politeness is: elder first and then junior, host first and guest first, superior before subordinate, lady first and man first.

2. Bowing: Bowing, which means bending down to salute, is a courtesy way to admire others. Before bowing, look at each other politely as a sign of respect.

When bowing, you must stand upright, take off your hat, and solemnly, do not eat anything in your mouth, or bow while saying things that are not related to the salute.

3. Greetings: Greetings are a silent greeting etiquette, which is often used to greet acquaintances in social occasions. In social situations, people often use the form of waving, bowing, and taking off their hats to express their friendliness.

Reception handshake etiquette in public relations etiquette].

In communicative situations, it is generally a handshake during mutual introductions and meetings; When you meet friends, greet each other first, then shake hands with each other and greet each other; Those who have a cordial relationship greet each other while shaking hands, and even the two hold hands together for a long time; In general, it is enough to hold it once, and you don't have to use force. However, when the younger person is facing the older person and the lower person is facing the higher status, he should bow slightly and hold the other person's hand with both hands as a sign of respect. When a man shakes hands with a woman, he should only gently shake the woman's fingers.

There is also a sequence of handshakes, which should be held by the host, the elderly, the high-status, and the woman to reach out first, and the guests, the young, and the low-status people greet each other first, and then shake hands after the other party makes a hand. If more than one person is fighting at the same time, do not cross and wait for others to shake hands before reaching out. Men should take off their gloves and hats before shaking hands.

When shaking hands, look at each other with eyes and smile.

The interviewer refers to the person who is responsible for receiving petitions from the leaders and higher-level organs in receiving petitions from the masses.

Should possess the following qualities:

1. High political sensitivity.

Must have good political qualities.

Have a strong political discernment and political acumen, can consciously be ideologically and politically consistent with the world, and can keep a clear mind in the face of any complex and changeable situation.

2. Extensive legal knowledge.

Petition workers should study diligently, think diligently, read a wide range of books, dabble in a wide range of topics, and study theories.

It is also necessary to study economic, legal, philosophical, social, and psychological knowledge, especially to study various policies and regulations that are closely related to the work of letters and visits, so as to have a comprehensive grasp and understanding. Consciously learn the law, understand the law, know the law, use the law, and abide by the law.

3. Skilled work experience.

Most of the personnel who have returned to the key in the work of letters and visits are on the "front line" and must work face-to-face with the broad masses of the people.

The problems reflected in dealing with them are very different and complex, and this requires that the letter-writing and visiting cadres must have a skillful experience in working with the masses and have the ability to understand policies, be able to control, emphasize coordination, and be able to provide guidance.

Most of the petitioners are from the grassroots level and have skilled grassroots work experience.

We will grasp the first pass of letters and visits, and we will be able to prevent before the bud, mediation before confrontation, return visits before repeatedness, and solutions before problems.

4. The art of flexible eloquence.

Speech is a superb language art that is admired by a town, a mirror that reflects the overall quality of cadres, and a ruler by which the broad masses of the people evaluate cadres. As the "window" of the petition department and the image of the first, it is necessary to solve doubts and resolve contradictions for the petitioners face-to-face, which requires more communication and exchanges, which requires the petition staff to have flexible language arts.

We must not pass the buck or perfunctory on the problems reported by the masses, and we must not turn them around all at once.

5. Peace and tolerance mentality. As a petition worker, when faced with the masses of petitioners who are full of complaints and make disrespectful remarks every day, we must empathize with others, pay attention to tolerance, and not be impulsive, let alone act against them.

The masses came to petition mainly to solve problems, and they made insulting remarks, and they were not aimed at petition workers, but they had difficulties and finally found a place where they could "vent their anger." This requires petition workers to learn how to adjust their mentality and always maintain an optimistic, open-minded, peaceful, tolerant, and positive attitude.