What are the requirements for star hotel services10

As follows:

1.Basically, all five-star hotels will be equipped with gyms and swimming pools. In most five-star hotels, these facilities are free for guests.

So, if you go to a five-star hotel for a stay, you can ask about the front desk, where the gym and swimming pool are. Of course, try to ask about the fees, as some hotels are not free for guests.

2.Concierge service. Five-star hotels will generally have a bellman who will take you to the hotel's front desk to check in and help you take your luggage upstairs or store it.

Of course, in the country, it depends on your mood whether to tip or not. There are many hidden concierge services, such as airport pick-up and drop-off services. After booking a hotel, you can choose to pick up and drop off from the airport, and some hotels even offer car rentals.

Of course, many hotels are chargeable. Fees may also be determined based on your membership level.

3.Room upgrade service. In fact, five-star hotels will often launch some preferential activities, or have some other preferential treatment for members.

For example, if you are on your honeymoon or a premium member of the hotel, you can apply for an upgrade service at the front desk when the hotel room is not full, and it is not impossible to stay in the most expensive suite at the lowest price. And this one is often ignored by many tourists.

Many hotels offer spa services, and not just for guests. However, it is indeed not acceptable to ordinary people, and a service is almost the same as a one-night stay.

Of course, many hotel spas offer some free services for guests, but the only way to do this is to continue to spend money.

5.Designated room service. This one is mainly for old customers, or high-level VIPs.

If you are a regular customer of a five-star hotel, you can choose this room directly when booking a room, as long as the room is not sold. Because many tourists have been staying in one room of the hotel for a long time, they may not be used to changing to other rooms.

6.Complimentary afternoon tea. Many five-star hotels have executive lounges, and the executive lounges will provide free afternoon tea service.

Of course, this service is only for premium members or regular customers. This kind of service is not available to the average hotel guest. If you've signed up for a premium membership in a five-star hotel, don't miss it.

7.Consecutive Stays Offer. In fact, the room ** of a five-star hotel is not as constant as we imagined, for example, if you stay for four or five days, you can apply for a free night and other activities with the hotel.

If you choose to stay all year round, then the ** for one night is less than half of the usual external price. If a five-star hotel room is about 1,500 a night, and you sign a one-year contract, the average is about 400-500 per day.

Five-star hotel service and standards:

First of all: 1. The hotel function planning should be reasonable, and all kinds of hardware equipment should be used, with high safety factor and convenient use.

2. The indoor and outdoor decoration of the hotel is high-end, exquisite and atmospheric, the style is extraordinary, and the materials of the decoration are relatively high-end and precious.

3. The public places inside the hotel need to meet the standards of strict national requirements.

4. Have a good service system and security system.

Secondly: 1. The reception hall must be large and spacious, the decoration is high-end, and it gives people a warm atmosphere.

4. Provide foreign currency exchange services and credit card services.

5. The front desk provides the price list of the hotel on the day and the time difference in each area.

6. Provide the traffic map of the ability and the map of the national tourist route and provide newspapers and magazines.

7. Set up customer rest places in non-business areas to provide various services, including searching for people and things. Arrange taxi services, home deliveries, etc.

Housekeeping: 1. The housekeeping department can provide at least 45 rooms for rent, and 80% of the rooms cannot be less than 25 square meters. There are at least 6 private rooms that can be opened. Rooms for special people are also available.

2. Each room is luxuriously decorated, including the integrity of the facilities without damage. If there is any damage or potential safety hazards, it should be investigated and replaced in time.

3. Provide five-star daily necessities and small portable supplies.

5. The guest rooms are fully disinfected and replaced every day.

Catering: 1. Chinese restaurants that can provide various banquet boxes and Western restaurants of different styles.

2. It can provide a café with a characteristic and elegant style.

3. Provide buffet exquisite breakfast and Chinese and Western food.

4. A tea tasting room that provides a quiet atmosphere.

Public Event Venues:

1. There are enough dedicated passenger elevators.

2. There are enough parking spaces.

3. There are large supermarkets in or near the hotel, which is convenient for customers to shop.

4. Equipped with high-speed wireless network.

5. Equipped with an infirmary.

6. Provide sightseeing services in the city.

7. Provide convenient services.

To be able to come to play, take the bus 501 to 014 from Zhongnan Station to Xiangqiao to 145 and get off.

The hotel services include:

1.Hospitality services.

Such as parking, luggage delivery, enquiries, foreign currency exchange services; Telex, telex, fax services; typing, photocopying, secretarial, translation services; Car rental, ticket booking, medical and various conference or reception services; Valuables storage services, etc.

2.Room service items.

Room rental and in-room hot and cold water**, TV, wake-up service, laundry, ironing, in-room drinks, in-room safe, shoe-shine service, etc.

3.Food & Beverage Service Items.

Including Chinese food, dusty western food, flavor meals, buffets, banquets, cocktail parties, cafes, bars and room service.

4.Entertainment services.

Such as dance halls, bowling.

Billiards, tennis, swimming pool, fitness, beauty, hairdressing, sauna or steam bath, massage, board games and cards, video games.

Wait. 5.Shopping mall services.

**Various goods such as daily necessities, food, crafts, stationery, clothing, books, flowers, etc.

6.Car rental services.

Tourist car rental, business car rental service, bicycle rental service, etc.

7.Other services.

Such as childcare, pet care, etc.

There are many, many services in the hotel! There are those who serve tea and pour wine, those who clean up the room, those who sing and dance, those who deliver food and drinks, and those who light cigarettes for you. The most famous is the one-stop service.

Front office: handling inquiries, reservations, check-in and check-out, **, business, agency, luggage service, etc.;

Housekeeping: Cleaning and laundry, guest room items and daily necessities during the stay (some items are charged).

Catering: Chinese and Western food, bars, etc., providing eating and drinking services;

Entertainment: Provide all services in terms of entertainment, fitness, etc.;

Engineering and security: provide maintenance and safety assurance services.

It depends on what you want to know about It's divided by department, there are food and beverage services, room service, front office services, etc., and there are many items in it.