The hotel ma tre d affaires summarize the work of the week and plan for the next week.

Mainly write about the main work content, emphasize the importance of safety, achievements, and shortcomings, and finally put forward reasonable suggestions or new directions... The work summary is to let the superior know what contribution you have made and reflect the value of your work. So several points should be written:

1. Your understanding of the position and work 2. What exactly you have done 3. How you work hard and what things you use your brain to solve. Even if it's nothing, write about some difficult questions, how do you solve them through hard work4, what abilities do you need to improve or what knowledge you need to enrich in your future work5, superiors like people who take the initiative to work. You have to be prepared for everything you do, that is, you have to prepare in advance.

The following is for your reference: Summary, that is, a comprehensive and systematic general evaluation and analysis of the situation in a period of time, analyzing achievements, shortcomings, experience, etc. Summarizing is a type of applied writing, which is the rational thinking of the work that has already been done.

Basic requirements for summary 1 The summary must have an overview and description of the situation, some are relatively simple, some are more detailed. 2 Achievements and shortcomings. This is the main thing to summarize.

The purpose of summarizing is to affirm the achievements and find out the shortcomings. What are the achievements, how big are them, what are the aspects, and how they were achieved; The number of shortcomings, the aspects in which they manifest themselves, and how they arise should be clearly written. 3 Lessons learned.

In order to facilitate future work, it is necessary to analyze, study, generalize, and form theoretical knowledge of previous work experience and lessons. Precautions for summarizing: 1 We must seek truth from facts, the achievements are basically not exaggerated, and the shortcomings are basically not reduced.

This is the basis for analysis and drawing lessons. 2 Be organized. The sentences are smooth and easy to understand.

3 Be detailed. There are important and secondary, and the main points should be highlighted when writing. The questions in the summary should be prioritized and detailed.

The basic format of the summary: 1. Title 2. Beginning of the main text: an overview of the situation, an overall evaluation; The outline is summarized and the whole text is summarized.

Subject: Analyze the shortcomings of the achievements and summarize the lessons learned. Ending:

Analyze the problem and clarify the direction. 3. Signature and date of payment.

Service situation, whether there are complaints from guests, health situation, safety situation, performance, subordinate staff work situation, etc., etc., there is a lot to write about.

Irrigation water.

Time flies too fast, people are caught off guard, we will usher in new joy, new harvest, at this moment need to make a detailed plan for the next work. I believe that many people will find it difficult to write a plan? The following is my carefully compiled weekly work plan of the hotel, I hope it will be helpful to you.

1. Front Office Department:

1. Maintain the overall image of the front hall, arrange cleaning to wipe and clean the glass inside and outside the hall, (with the cooperation of Manager Tian, starting on Tuesday).

2. The front desk locker is followed up, which is in place this week. After the locker is in place, the locker room will be standardized as a whole, and the hygiene management system will be formulated and implemented (after the locker is in place, the hygiene supervision and inspection will be carried out every day).

3. The front desk grooming and appearance are standardized, and the tooling, head flower and shoes are required to be standardized, and light makeup (summer clothes will be issued on Tuesday).

4. Strengthen the standardization and conciseness of customer service language, business training, and strengthen business proficiency.

5. The training front desk actively cooperates with various departments to reduce friction and do a good job in transfer scheduling with various departments (middle management trains employees and strengthens communication with various departments).

6. Do a good job of the sales plan before the skillful move, and carry out the sales knowledge of the front desk to everyone (the sales skills set before are implemented and supervised and tested every day).

7. Follow up the accounts and cooperate with the finance to settle the accounts! The accounting and settlement process of shareholders is more standardized!

8. Taxi commission follow-up.

9. On Thursday, new rules and regulations were added to the front desk, and the regulations were submitted to Xudian for approval after they were formulated. 10. The weekly meeting will again conduct emergency answering case handling training.

Second, the sales department:

1. The turnover task of the month is 160,000, and only 50% of the task of the month has been completed as of the 20th. $86,000.

2. Work with the sales manager to develop this week's sales plan and sales volume.

3. The leaflet has been distributed, and it is necessary to print and distribute the leaflet and the sales card.

4. Online sales follow up again and negotiate ****.

5. The original customers will visit ** from 15:00 to 16:00 every afternoon

6. The commission accounting of the sales department, and the implementation of commission standards and reimbursement regulations (Xudian guidance is required).

Third, the Ministry of Security

1. Increase the security guard's understanding of fire protection, and start daily inspection and inspection of fire fighting equipment this week (gradually improved, and the overall fire safety training is expected to be in June).

2. Strengthen security awareness, patrol floors and parking lots at night, and report any abnormal situations. (Strengthen training, without interruption).

3. Sanitation of the parking lot (unified cleaning will begin on the 1st of next month, because only two security guards are on the night shift this week, and the parking lot is not well lit).

4. This week, the parking lot draws the parking line (the engineering department and the security department cooperate) need the guidance of Xudian (expected on Thursday) Fourth, this week, the basic process of each department will be standardized, cooperate with each other, and formulate a detailed work plan for each department of the hotel in June! Please instruct Xudian for deficiencies. At present, there is still a lack of formalized service concept, lack of brand image awareness, and customer service standardization is not in place!

The work summary is easy to write, that is, let your leaders understand you and reflect the value of your work. So write a couple of points:

1. What have you done, be concise and to the point;

2. Which of these things need to be solved with your personal skills, or need your personal brain to solve, so that the leader can see that you are working with your heart and brain, even if there is no problem, you must write about the difficult problems you encounter, and then solve them through your efforts, without bringing burden to the company or bringing benefits;

3. Through the work, your understanding of the position and work;

4. What abilities do you need to improve or what knowledge do you need to supplement in the future, and you have begun to do and learn;

5. Bosses like people who are spontaneous and spontaneous, not people who push and push. So, if you don't have a job assigned to you but you do your job, you have to be prepared for it.

That's pretty much the time you write.

The work plan should include several aspects:

1. Work content (what to do).

2. Work steps (how to do it).

3. Time (when to do it, when to finish).

4. Responsible person (who is responsible).

5. Follow-up of completion.

Content from user: Luo Ying.

Chapter 1: Foreman Work Plan Chapter 1: 20xx Foreman Personal Work Plan 20xx Foreman Personal Work Plan 20xx Foreman Work Plan Sample 1:

As a qualified supermarket foreman, you must first formulate a complete set of daily plans and goals, and review and summarize your work experience every day and infect every employee around you with the professional knowledge you have learned! The following is the daily detailed work plan: 1) Go to work every day with the fullest enthusiasm and confident attitude, and greet every customer and every thing you meet in the day with a smile, and handle everything with a positive and efficient attitude!

2) Lead the staff and staff to carefully check the price tag of the product for the first time every morning, and replace the price tag in time and ensure the price of each item, so as to facilitate customers to purchase and avoid customer complaints. 3) Arrange the daily work tasks of employees and employees, and carry out any matter according to the principle of priority, and carry out task handover before leaving work and discuss and communicate with current difficulties. 4) Check and analyze the business report and yesterday's sales details every day, and carry out a series of price adjustment activities for a seasonal commodity and sensitive goods, so as to better attract a new batch of potential passenger flow, and track the order and arrival of each DM commodity, find problems and respond to the manager in a timely manner, DM takes effect on the day to arrange personnel and time to display the best display effect and the best goods in front of each customer, and timely clear the number of DM goods and unsalable frozen commodity inventory.