Dongfang Selection was complained that peaches were moldy and long haired, what should Dongfang Sele

With the rise of the Internet, live streaming has become a mainstream. After undergoing some changes, New Oriental has also relaunched a new platform for live streaming. <>

After a period of live broadcast, the fans of Dongfang Selection, a platform with goods, broke 10 million, which can be said to have received a very high degree of attention, and it can also be called popular. However, as a live streaming platform, its fundamental nature is **commodity, so there must be a lot of things to pay attention to in order to be able to run your business for a long time. After the popularity of the Oriental selection should pay attention to the quality of the goods, whether an enterprise can go long-term, the most important thing is whether he is an honest and trustworthy enterprise, whether adhering to the principle of serving people.

Although New Oriental's Oriental Selection Online Live Streaming Platform has achieved very good results, it also has some negative news, that is, some people have bought their things and are now of poor quality, and the peaches they bought are complained of being moldy and hairy. <>

Therefore, this is a point that they need to pay attention to, that is, the quality of goods, if they only have heat, no quality, it is very unfavorable for their future development, like this kind of enterprises, we will not trust. Therefore, the success of an enterprise must pay attention to its own quality and original intention. <>

In addition, Dongfang Selection should also pay attention not to over-marketing, there are many people who bring goods online because of over-marketing, and in the end, everyone will not be interested in waiting for it. Therefore, if you want to go long-term, it is natural to launch something that is long-lasting within yourself and retain everyone's hearts. It is necessary to have connotation, so as not to be afraid of being eliminated by the times.

Dongfang Selection is a new platform for online goods that is emerging, I think they have also grasped the current trend of the times, can grasp this opportunity to develop their own business opportunities, and I hope that they can live up to everyone's expectations on the road in the future and bring more excellent products to everyone.

Dongfang Selection needs to control the quality of the product, if the quality of the product is not up to par, then the live broadcast room of Dongfang Selection will definitely not be able to become bigger and stronger. Dongfang Selection should also pay attention to the problem of logistics timeliness, and try to choose some express delivery with faster transportation speed to prevent agricultural products from breaking down in the process of logistics.

I think the first thing is to strengthen one's sense of responsibility and legal awareness, and for what I sell, I must go through strict screening and safety guarantees, so that I can be worthy of the audience.

I think we need to pay attention to the integrity of the issue, be sure to check whether the food is damaged before it is issued, as well as the problem of bad taste, pay attention to the ** can not be too expensive, can not be double standard.

It is necessary to pay attention to the brand and quality, and in addition, it is necessary to pay attention to the interests of customers and do not let customers complain again. To make a statement.

When choosing a product, you must choose a big brand, you must choose the best one, don't fool consumers, you must focus on safety, and don't choose some three-no products.

When choosing a product, you must choose the best one, you must choose some big brands, and then you must pay attention to the quality of the product, do not choose some three-no products, you must be responsible for consumers, and when choosing food, you must choose fresh food.

I think that after the popularity of the East, we must pay attention to the quality and reputation of these products, do not choose some commercial products, and maintain our original intention, and bring more positive energy to the fans and viewers in the live broadcast room.

Dongfang Selection's complaint about the moldy and rotten peaches sparked heated discussions on the Internet, and some netizens are discussing, will this matter have an impact on the operation of Dongfang Selection? I don't think this incident will have an impact on the operation of Oriental Selection, mainly for the following reasons:First, the customer service has already given him a full refund after the customer has contacted him; Second, many netizens think that it is normal for this kind of fresh food to be moldy, and the seller can refund it; The third is that Dongfang Selection sincerely apologizes to the customer, and does not shirk the problem when something goes wrong.

Dongfang Selection's live broadcast is gaining momentum, so I don't think it will have any impact on their business, and there are still many netizens who look at this matter from an objective point of view.

The reason why I don't think this matter will have an impact on Dongfang Selection is because after this incident, the customer contacted the store, and the customer service directly refunded him in full. Many netizens feel that the customer service is very positive, and the customer should no longer hold on to this matter. After all, it is normal to encounter this situation when buying peaches, the road is bumpy, and the customer himself has been in the post station for two days, and the peaches must be ripe and even rotten faster in such high temperatures, so this matter itself is not all the seller's fault.

The seller must have sent good peaches when they ship the goods, but the unexpected situation is not guaranteed.

Many netizens are very supportive of Oriental Selection, thinking that this has nothing to do with Oriental Selection, fresh food, especially fruits, is normal to rot in such a hot weather, as long as the seller gives a refund, why should customers seize this point when they watch Oriental Selection become popular. Because of the support and trust of many netizens, the operation of Dongfang Selection will not be affected in any way.

In addition, Dongfang Selection also made a sincere apology for this matter, and they promised that they chose high-quality agricultural products for customers, and if there was a problem, they would definitely bear it to the end. This attitude has been supported by many netizens, and everyone believes that Dongfang Selection will continue to export good knowledge and high-quality sources.

Personally, I don't think this will have much impact on the operation of Dongfang Selection, because everyone has already understood what this matter is about, and we only need to sort out the whole incident to know why. If we know why this happened, how could we be suspicious of the team and distrust them? Because I don't think this matter has anything to do with the Dongfang Selection team, I still trust them very much, and I won't have a bad feeling about them because of such a thing on the Internet, because I am a more rational person, and I also have long eyes, I know how to distinguish right from wrong.

This thing is actually like this, a customer bought a box of peaches in the live broadcast room of Dongfang Selection, and then the express delivery of the box of peaches to the address of the house, put it at the rookie station. In fact, everyone knows that basically all the couriers are now placed in the fast bird station, and will not be delivered directly to the door, because you can't guarantee that there will be someone in the house. Then after the arrival of this box of peaches, the customer has not picked up, the peaches arrived on the 13th, but he has been delayed until the 15th to pick up the express, that is to say, it took two days to get it.

It doesn't matter if it's something else, but the problem is that it's fruit, and now that it's so hot, it's definitely easy to spoil in the box. So by the time the customer opened the box, all the peaches were already moldy and hairy. In fact, encountering such a thing does make us feel very unhappy, but can't people deal with it for you?

The problem is that this customer did not contact the live broadcast room, did not contact the after-sales service, but directly found the **** matter, and then contacted the after-sales service to give him a full refund. Don't you think it's a little strange? Who would do that to a normal person?

The impact on the selection of the East is not great, first of all, there is a certain risk in the summer transportation of peaches themselves, although the selection of the East is negligent, but the express delivery also has a certain responsibility.

It has no impact on the business.

In fact, this may be exactly what New Oriental wants to do. In the face of the interview, Sun Dongxu, CEO of New Oriental, mentioned that "Oriental Selection" is making some products that customers care about very much and have a high repurchase rate into self-operated products, so that the research and development, production, manufacturing, packaging, logistics, delivery, customer service and other links of self-operated products are more stable and controllable.

In addition, he also said that New Oriental has set up a self-operated product team, "Oriental selection is a group of New Oriental teachers in front of the transformation, and the company's middle and back office, ** chain, operation and self-operated products have introduced a large number of professionals in related fields." According to Sun Dongxu's plan, the goal of "Oriental Selection" is to become a "powerful, influential and influential agricultural high-tech company owned by Chinese."

There will definitely be an impact, and the appearance of such a phenomenon shows that they are very not strict when choosing products, which will make fans disappointed with them.

After the transformation, New Oriental switched to live broadcasting, and the way of bringing goods under its bilingual teaching mode is now popular on major e-commerce platforms, and many goods with goods are also in short supply. This way of bringing goods has also made many netizens say that there has been an unprecedented popularity of live streaming, and this has also increased the market value of New Oriental several times. However, there are many people who are popular, and a netizen who bought fresh peaches at New Oriental said that a quarter of the peaches he bought were broken after receiving the goods, and many of them had already grown hair.

Although New Oriental's customer service refunded the customer and apologized as soon as possible, the matter quickly fermented on the Internet, and many netizens began to follow the trend and question how New Oriental's selection of products was done to make such a serious situation. Affected by this incident, New Oriental's stock price began to appear at the opening of a new round of trading.

So there are professionals who analyze,New Oriental's incident is similar to Luo Yonghao's earlier,XD guess Kuan should actively respond and deal with problems in a timely manner when encountering such incidents, which is the top priority to maintain their brand image and follow-up development,In addition to letting consumers buy with peace of mind,We should also maintain our own reputation,The product chain is the ultimate,So as not to cause a backlog due to excessive orders,Make the product damaged。

As a fresh product, peaches themselves are easy to damage, and now the weather is very hot, if peaches are not delivered to consumers in time, then it is easy to be damaged. When encountering this matter, New Oriental's approach is actually very correct, it did not escape the problem, but after receiving feedback from consumers, the first time to apologize and refund to consumers, although now New Oriental is seriously affected by this incident, but the body is not afraid of the shadow oblique, New Oriental believes that it can go better and better on the road of live broadcast with goods. In the selection of live broadcasts, we can also strictly control and strive to achieve the ultimate.

Now this has been confirmed. At present, the health bureau has taken strict action against this company, demanding that they compensate for the damages.

New Oriental said that it has received relevant feedback, and will continue to pay attention to consumer satisfaction, and then will refund consumers in a timely manner.

After the customer received the peach, the peach grew hair, and then it was complained.

In fact, it has been properly resolved, and before this buyer knew the matter, Dongfang Selection had already helped him solve the matter, because the box of peaches he received at that time was all moldy and hairy, and then the money was refunded to him in full. But I don't know why this buyer still put this matter **, and complained about Dongfang Selection, if you don't know the truth of the matter, you may really think that the things sold by people are moldy, but in fact, it is not this kind of thing when it is sent out, it is the seller who did not take out the goods in time after receiving the things, so it will cause such consequences. <>

So in this case, I think it's really incomprehensible, it's obviously your own problem, but you blame others, and people have already returned the money to you, what do you want? In fact, I think this may really be a suspicion of deliberate revenge, maybe it is the peers who are disrupting the market. He may have felt that Dongfang Selection has become popular now, and the many things they sell will affect their business, so they deliberately use such a method.

There may be some people who think I'm too conspiracy theorist, but I think it's really possible. <>

Because people don't say they won't help you deal with this matter, if he receives something and finds that it is broken, and then Dongfang Selection is unwilling to help deal with it, and the buyer puts these things out, I think it is understandable, because we are all consumers, if we buy something bad on the Internet, we will definitely feel very angry, and I hope to be able to get a proper treatment. But people have already solved it for you, why do you need to **? Is there something wrong with that?

In hot weather, it is really easy to have problems buying these fruits and fresh food, as long as they can be properly solved, I don't think it is a big problem. <>