When eating out, the first thing to do is hygiene, what should customers do if they eat small flying

When a customer eats a small flying insect in your restaurant, it may be because the small flying insect flies into it during the preparation process, resulting in the contamination of the dish. If the customer wants to talk to you about compensation, it is recommended that you compensate the customer. Because the customer is God, it is rare for the average customer to claim compensation for the damage caused by the meal.

It's all because in the process of eating the meal, he accidentally saw the existence of such a small flying insect, which affected the customer's mood when eating, so the store manager has the right and obligation to compensate the customer. In order for the store to have appropriate compensation, try to promise compensation within the scope that the customer can accept. If the compensation requested by the customer is very excessive, it is advisable not to agree to the compensation.

1. The advantage of compensating customers When customers see the existence of small insects and question you with small insects, you must first observe the condition of the dishes and whether there are really small flying insects. If you ask the customer to make your own compensation, the restaurant will give the customer a free dish or serve the same dish again. There are also more generous stores, he will choose to give the whole meal to this customer for free, or the next time the customer continues to visit the store, he will use the method of discounting the meal.

Second, the rejection of the customer's unreasonable request for the customer is more reasonable, then the store should give the customer appropriate compensation, so that the appropriate compensation will not be too much loss for the business, but also can leave a good impression on the customer, the better the customer's impression of the store, may come to the store again in the future. This kind of behavior will make the store well received by customers, so that the store will have more customers to patronize. However, if the customer's request is unreasonable, people can seek the police to resolve the dispute.

No matter what kind of compensation is acted, it is only a temporary loss, and the future financial profit will be huge, which will make the store have a better future.

I think that if a customer eats a small flying insect in your restaurant, it must be a matter of course to compensate the customer, at least replace this dish and serve it again.

Find out why. If it is caused by the merchant's behavior, the customer should be compensated, and if it is caused by the customer's behavior, the compensation should be refused.

He should be compensated. According to the relevant regulations of our country, customers who eat small insects in food can apply for compensation.