What should I do if the courier company sends the wrong courier? Whose responsibility is it? Who pay

If the address is right, the courier is the responsibility of the courier to send the wrong one, and the freight or something is borne by the courier company.

1. If the courier company causes the wrong place, it is necessary to contact the courier company in time for feedback and processing, if the sender causes the courier to send the wrong place due to personal reasons, it is necessary to contact the courier company in time to respond to the situation and negotiate the recovery.

2. Contact the sender as soon as possible to take the initiative to contact the express company; You can contact the salesman who sent the parcel to negotiate to help retrieve it; If the express delivery is sent to the wrong place due to the sender's reasons and causes the receipt, if the signatory refuses to return it, there is no way.

3. If the mail is lost and cannot be recovered, it is the responsibility of the courier company to send the wrong address, and the courier company can be required to compensate. The compensation is generally 5 times the freight (each courier company will be different), and it can be resolved through specific negotiation.

How to deal with the courier after being sent to the wrong place and being signed:

According to the provisions of the relevant laws of our country, if the courier company sends the wrong courier and the courier is signed, it is caused by the fault of the courier, and the courier is responsible for retrieving it, and the loss caused by the courier company should be borne by the courier company.

In accordance with Article 47 of the Postal Law of the People's Republic of China, postal enterprises shall compensate for the loss of mail in accordance with the following provisions:

1) If the insured receipt mail is lost or completely damaged, compensation shall be made according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail.

2) If the uninsured mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum amount of compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged.

Find the courier company's customer service to follow up, this is their responsibility, and you don't need to pay anything. You can also ask them to compensate you for your losses. If they don't accept it, complain directly to your local postal administration.

I sent 10 kilograms of sesame oil to Xinjiang, 10 kilograms of rapeseed oil to Lanzhou, courier, 10 kilograms of sesame oil to Lanzhou, 10 kilograms of rapeseed oil to Xinjiang, who is responsible for this?

Legal Analysis: The settlement method is as follows:

1. Continue to find the courier company, inform the cause of the incident, it is the courier company's problem, and ask them to solve the problem. It may be held liable for compensation.

2. Ask the courier company to contact the wrong express, return the original, and then resend it to the correct destination.

3. When you send the express mail, you should have a base sheet in your hand. As long as you have the receipt on your own bill, the receiving information is not filled in incorrectly, and because the courier company posted the wrong order, resulting in the wrong delivery, the loss of potato grip should of course be compensated by the courier company.

Legal basis: "Measures for the Administration of the Express Market" Article 20 In the process of express delivery services, if the express mail (mail) is delayed, lost, damaged and the internal parts are inconsistent, the enterprise of the express delivery business shall be compensated in accordance with the agreement with the user.

Analysis of legal slag draft: If the express delivery loses something, it will generally be compensated according to the following standards: 1. If the sender's express delivery is insured, it shall be compensated according to the insured value; 2. If there is no insured price for the filial piety, it will be compensated according to 5 times the express fee.

Legal basis: Article 27 of the Interim Regulations on Express Delivery If the express mail is delayed, lost, damaged or the internal parts are short, the compensation liability shall be determined in accordance with the insurance rules agreed between the enterprise operating the express delivery business and the sender; For uninsured shipments, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law.

Summary. Hello dear If it is the fault of the courier company, the courier company should be responsible for compensation. If you accidentally take the wrong courier, then you should be responsible for compensation.

Hello, the express delivery over there ** notice to pick up the express, the time is more urgent, I took it without looking carefully, and the police over there said that I stole it, whose responsibility is this.

Kiss and kiss, hello If the filial piety stool fruit is the fault of the courier company, the courier company should be responsible for compensation. If you accidentally take the wrong courier, then Qiaolu should be responsible for compensation.

If you have been called to the police, you can show the police the notification letter from the courier company and the police notification letter so that you can explain the situation.

You can explain the situation to the police, and the courier company will notify you to pick up the courier's certificate.

I have their ** notice here, you can show this ** certificate to prove that you just took the wrong courier.

I have their ** Tong Tong Zhi here, can you sue the courier public quarrel and judge the division, is he aware that they did not confirm the customer's express delivery, let the customer take it away, they are not responsible.

If it's just you who took the wrong courier for someone else, the responsibility is yours. If the courier company delivers the wrong delivery, you can file a complaint.