Why are Starbucks employees willing to work overtime?

Before this question, let's take a look at how Starbucks treats its employees.

Starbucks calls its employees partners, the so-called partners, English is partners, Chinese is also very easy to understand, in the final analysis, it is equality and respect. In addition to the title, what does Starbucks do in other aspects?

1. There are no hierarchies

All Starbucks colleagues, whether it is a store associate or store manager, up to the regional manager, the chief operating officer, and even the chairman Schultz himself, call each other "partners", and there is no hierarchy. And this philosophy doesn't just stop at words. The cashier, drinks, and cleaning in the Starbucks store are done in turns, even if you are a store manager with annual sales of tens of millions, you still have to make coffee for customers or clean the toilet.

There are no exceptions. 2. Touching management

If you break a cup, or if the cashier is missing some money, or if you make a mistake and your food goes bad, Starbucks will not punish you in any way.

When you feel that you have been treated unfairly, Starbucks also encourages you to skip the line and file a complaint. You can report the situation directly to your superior's superior. You can even bypass all management in Greater China and file a complaint with the Seattle headquarters.

The company offers 24-hour free of charge with translation**.

3. Benefits

Starbucks has a special bean share plan – this is an opportunity for all employees to hold shares, and you can buy the company's ** at a certain discount and grow with the company.

Fourth, the promotion mechanism

Starbucks' aprons come in three colors: green, black, and brown, which is coffee.

The green apron is just an ordinary clerk. And the black apron is a status symbol inside Starbucks. You must learn all kinds of advanced coffee knowledge, understand the coffee production area, the flavor of coffee beans, the story, know how to teach the coffee culture and knowledge to the guests, and finally pass the strict annual level exam, including written test and interview, in order to obtain the title of "black apron".

Once you've earned this title, you'll be honored as a "coffee master" and you'll also have a black apron embroidered with your name embroidered.

If you've been awarded the title of "Black Apron for two years", you can start embroidering stars on it. It ranges from one star to five stars, so the "black apron" barista also has a subdivision grade.

The coffee-colored apron is the rarest and highest-grade apron at Starbucks. Every two years, Starbucks holds a coffee ambassador contest that includes latte art, coffee tasting, creative drinks, blind coffee tasting, professional knowledge assessment, etc., and only the winner will receive a coffee-colored apron.

This apron hierarchy turns work into a game, like leveling up and fighting monsters. In the process, employees will also be more interested in coffee culture and will also increase their pride in their work.

What do you think? Working in such a company, are you willing to work overtime?

Pull it down, who wants to work overtime, it's not forced out.

The treatment is just like that, if you really want to make money, well, it depends on your ability.

The salary of full-time employees at Starbucks is basically more than 3,500 yuan, and usually does not include food and accommodation. Full-time Starbucks employees have good development prospects. The longer a full-time Starbucks employee becomes a full-time employee, the higher the salary will be, and the lower the salary may be at the beginning.

In fact, when I first started, the salary was very high compared to other companies.

According to the salary of full-time Starbucks employees, usually the hourly salary of full-time Starbucks employees is about eight hours a day (depending on the time of the store manager's arrangement), and the hourly salary of the second month of early entry in the current month will rise to yuan, and there will be a full attendance bonus for 208 hours of work.

200 yuan (the so-called four days off a month means that there is no full attendance bonus if you take more than 4 days off).